1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff are amazing couldn’t be more helpful, our room was a little bit dated and not very clean compared to other times we have stayed… bedsheets and towels are clean but things like the carpet, window ledges, doors need a good deep clean. We will go back but probably hope not to get that room again 😂
Positive section of review
The staff were exceptional and responded immediately to our requests. The overall service provided was as good as any top hotel in the country and we have been guests at many. The quality of the food was of an extremely high standard, quantity and variety.
Negative section of review
Earl Grey teabags should be provided in the room but were provided from the bar following our request.
Positive section of review
Set in a scenic location this hotel provides many of the facilities I want. Restaurant is popular and the food available is very good. Plenty of choices for breakfast and the dinner menu caters for most tastes. Room was clean, tidy and spacious.
Positive section of review
Breakfast was good, cooked breakfast in particular. The garden was lovely to sit in for an early evening drink. Service was excellent with staff friendly and helpful.
Negative section of review
Not much choice of menu for evening meal, especially for vegetarians. Puddings were uninspired. No sugar free options in yoghurt or cereal st breakfast so not good for people with diabetes.
Positive section of review
The place was nice and portable, access to Southampton city centre was easy and a walking distance to a shopping mall
Negative section of review
The cleaning guys didn't show up
Positive section of review
Very nice stay, we've stayed twice before and found room clean and comfortable and staff very helpful.
Negative section of review
We felt the breakfast wasn't as good as previous visits.
Positive section of review
Breakfast. Excellent shower. Super comfy bed. Excellent parking. Spotlessly clean.
Negative section of review
There was nothing to dislike.
Positive section of review
A nice, large, well-equipped room. Helpful staff. A good breakfast
Negative section of review
Bedside light could have been better - brighter & better located.
Positive section of review
A very enjoyable stay
Positive section of review
The man that runs it
Negative section of review
All of it