1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely location, great food, friendly staff but….the room as terrible. Do not stay in a deluxe suite (definitely not room 15). There was deluxe about it with scrapeable black mould in the shower, stains (vomit?) on the wall and floor near the bin, a sink tap no longer attached to the sink and broken blinds that fell down on my husband. The junior attendant I spoke to at reception confirmed that they knew about the state of the rooms and they needed upgraded, this would explain the threadbare carpet worn out in several places but I feel the other things could be easily solved quickly. I have tried to talk to a manager about our experience but have not been contacted back. It’s a shame as it was a nice place otherwise but it somewhat spoilt our anniversary weekend.
Negative section of review
Good food
Positive section of review
The owner is charming and very accommodating. Breakfast was delicious - especially the homemade bread! And the location was very convenient to the center of Oxford, an easy bus ride to the center.
Positive section of review
The main hotel is a lovely building . I booked the courtyard rooms , which are more “budget” but functional Food was very good Staff very friendly
Negative section of review
If we returned I would spend the extra and stay in the main hotel
Positive section of review
Excellent location, friendly, helpful staff. We got an upgrade because it was my husband’s birthday and our room has huge and very comfortable.
Negative section of review
Nothing.
Positive section of review
On winter hours (in late May!) so self check. Place was OK, a little tired. Only a velux window.
Negative section of review
Tired decor
Positive section of review
Great instructions made it easy to pick up the keys
Negative section of review
Nothing!
Positive section of review
Limited menu but superbly cooked and presented
Negative section of review
The rain
Stoke on Trent, United Kingdom
Positive section of review
location , restaurant , good safe parking
Negative section of review
nothing
Matching, United Kingdom
Positive section of review
WE liked it all
Negative section of review
We liked it all
Positive section of review
Everything
Negative section of review
Nothing