1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely superb apartment with an extremely friendly and generous host. We received very clear instructions well before arrival on how to access the apartment. We needed secure space for our bikes. Lita met us at the apartment to park the bikes. The layout, decor and cleanliness of the apartment were second to none. And Lita had stocked the kitchen and bathrooms with many, many useful consumable items - over and above anything we would have expected.
Negative section of review
Absolutely nothing.
Positive section of review
Bedrooms were large with lots of space, central location was good with having small children. Sofa bed in the living room was good and comfortable. Didn’t see the owner during our stay, but that’s how we like things, to just be self sufficient. Communication prior to stay was all very clear and timely.
Negative section of review
Parking is £15 for a day which would be a fair expense if staying longer than a few nights. There is a toaster and microwave but no cooker. We only stayed a few days so could manage but would have missed a cooker had we stayed longer. Floorboards were very creaky and sounded even louder trying to creep to the bathroom at night. It was SO noisy outside on Saturday night, the noise kept me awake, possibly because I was being nosey listening to the conversations!
Positive section of review
Honestly 10/10 Had a bubble bath with candles provided by the hotel! The staff are amazing, food is delicious, central to everything.
Positive section of review
Very accommodating needed to drop off bags for a photo shoot let us check in early and cleaner let us in.
Positive section of review
Everything perfect! Super clean, rooms spacious and bed super comfortable. Smart telly a nice bonus too!
Negative section of review
Nothing.
Positive section of review
I liked the room and spa, breakfast was nice, Mara was very helpful, my stay was made better by her.
Negative section of review
I paid for this hotel 2 weeks prior on booking.com however the receptionist staff on arrival told me that I had to pay again as it had been declined even though the money was taken from my bank weeks ago, I was told that the money from booking.com would just go back into my account. I thought I would ask the receptionist staff about this again the next day as the money had still not gone back into my account, I was told they will look into it. On the third day I spoke to the manager and she said that it had been an error on their part and she could see I did pay with booking.com previously, she said she had processed a refund and it might take a couple of days. However it’s been 4 days and the money still hasn’t gone into my account!! This has caused me to go into my overdraft as I wasn’t expecting to have to pay out another £500 on top of what I already paid!! I would like this money back and I would also please like some compensation for my troubles.
Positive section of review
Only a 15-20 minute walk into town or a 5 minute taxi so the location is good, the beds were comfy
Negative section of review
2 front doors into the property and the 1st door does not lock - broken. 1st door into garden area broke, handle and lock also not working. Patio doors at the rear into the garden, does not lock at all and is constantly unlocked. Very concerning. Hot water wasn’t working for quite a while and it was really hard trying to get hold of the host, freezing and no hot water. Upstairs shower didn’t work when I could eventually have one, so only one shower downstairs (which floods into the kitchen) for a house with 6 rooms. Microwave didn’t work, kettle didn’t work, only the hobs on the oven worked, no wifi, tv in the living room didn’t work - had no signal. No tv in the bed rooms. (Not that it’s a must but its usually standard) Woken up multiple times 2 nights in a row, due to people coming in and out, being loud, arguing, kicking doors and actually damaging the property. Host was friendly enough once he answered the phone, but didn’t seem to care about all the issues I raised. Comfy bed, good location with lots of things to do around but would not stay in this bnb again.
Positive section of review
The place is not good for solo travel. No food and a bit remote from everything
Negative section of review
N/A
Positive section of review
LOCATION
Negative section of review
PRICE FOR THIS PROPERTY WAS MORE EXPENSIVE THAN WHAT WAS DESCRIBED
Positive section of review
Location
Negative section of review
Nothing
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