1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Situation great. Near the pier and on the corner of North Lane leading to the whole "Lane area " couldn't have been better. Walking distance to the Royal Pavillion and shops. Large hotel with several lounges. Terrace outside facing the sea front, where you ta Free coffee in the day. Right on the sea front. Easy walking distance to Sea Life Aquarium and the pier. Inspite of criticisms, I would go there again.
Negative section of review
Lift tiny, and quite inadequate for large hotel and very shabby as were other parts of decoration in the hotel. Breakfast was TERRIBLE! Hard fried eggs. bacon dried up and covered with nasty "white" deposits. A breakfast menu was put on our table, avertising it as £17.95. Toaster didn't work.. Breakfast was included with our stay. Because Breakfast was so terrible, we didn't attempt other restaurant meals.
Positive section of review
Brilliant place to stay, Everything about our stay was perfect the property was fantastic and is run by a lovely English family. Great breakfast, easy parking setup and we were also given a free room upgrade as they had a better room unoccupied during our stay. All the staff were very polite and professional. I would highly recommend this hotel to anyone looking for a classic English property to stay at whilst staying in Bath.
Negative section of review
I have nothing bad to say.
Positive section of review
The cooked breakfast and dinner were good with fairly large portions and quick service (although there were hardly any other customers there!). The bedding was clean as were the bathroom facilities, although in need of refurbishment.
Negative section of review
The hotel is in serious need of refurbishment with walls, carpets, skirting boards etc badly marked and dirty. The window in our room wouldn't shut properly which meant we couldn't shut out the noise of traffic which was quite loud and busy early morning and late at night. The hotel is situated on a busy road junction. We stayed for 3 nights and the room was only serviced once during this time meaning we had to ask for clean tea/coffee cups and additional tea and coffee sachets. There was no soap supplied in the room so we also had to ask for this. The online photos of this hotel are misleading, making it look a lot better than it actually is.
Positive section of review
Location was great. Easy to get buses into the city centre and the tram line is a 10-15min walk away. Some very good restaurants close by and a great view over the water. Apartment was cosy and comfortable with good facilities.
Negative section of review
We visited at the end of winter and we had lots of jackets between the family, unfortunately the apartment had no coat racks/hooks. We had young children that like to run around and the apartment has wooden flooring throughout, we were concerned that we were making a lot of noise for the neighbours below us, although we had no complaints.
Positive section of review
The property has been updated since our last visit when it was tired and dated
Negative section of review
Nothing springs to mind
Positive section of review
Lovely comfy bed, pleasant helpful staff and first rate breakfast
Negative section of review
Parking was a little tight, but very secure
Positive section of review
Kids loved the pool and breakfast was amazing
Negative section of review
Extra bed not set up and only two cups left in room when there’s 4 of us , couch bed very uncomfortable
Positive section of review
Great location, good value for money.
Negative section of review
Better parking for motor cycles
Culkein, United Kingdom
Positive section of review
Serene surroundings
Positive section of review
The room was great
Negative section of review
Nothing