1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very good location. Town well served by public transport and buses just across road from hotel. Taxi to Newcastle takes 10 mins, less than £10. Free parking outside hotel. Reception staff really friendly and helpful Good sized room with plenty of storage for clothes and bags. Bathroom with shower and bath and good sized bed which was very comfortable. Nice restaurant and separate bar area with a lovely mezzanine seating area Good choice of freshly cooked breakfast options alongside cereals etc.
Negative section of review
Nothing
Positive section of review
Beautiful place, spacious rooms, spotlessly clean and perfect for a young family. Little extras like toddler toys and travel cot made our stay even better. The garden is stunning too, with views of deer and rabbits on your doorstep! We came to visit Paulton's Park and it was perfectly located for that, only approximately 15min away by car.
Negative section of review
Only that our stay was so short!
Positive section of review
Love this hotel. Feel like home. Spacious room. They provide a kettle along with coffee and tea. The location is the best! Close to bus stop, underground and attractions. Many Halal restaurants in this area are open until midnight.
Negative section of review
We got a twin room but it would be better if we got a double room. But no big issue.
Positive section of review
Dog friendly. Free parking. Close to the beach. Friendly staff. Good food. Beer garden. Clean & spacious room. Lovely breakfast room with good choice of food etc…In-house Real Ales! (Which taste great!)….
Negative section of review
N/A
Positive section of review
Excellent room. Lovely & quiet and airport view as requested. Great location
Negative section of review
Nothing
Positive section of review
Close to Gatwick South Terminal for a 04.45 check-in.
Negative section of review
The carpet had damp patches. The bed was far too high and the mattress far too soft. Given that the bathroom was an accessible wet room, who needs grab rails by the loo but not a stepladder to get into bed? Noise from the corridor and the aircraft went on late.
Positive section of review
Convenient for concert venue
Negative section of review
Advertised as spa hotel, but no area to relax at poolside or relaxation room. Additional bar charges added to bill which had to be investigated before reimbursed.
Positive section of review
Close to the Concert Venue
Negative section of review
Design of room with open plan bedroom/bathroom. Overcharging at bar. Noise from other rooms carried.
Positive section of review
Everything was perfect
Positive section of review
Location
Negative section of review
I was given the keys and told my room was ready at 3pm I went to the room and the room wasn't even cleaned from the previous person staying there .then took the one "cleaner over a hour to clean the room if u can call it cleaning . There was a broken bed in the room that I had to sleep on . The night shift manager is always very rude and patronizing. Like you shouldn't be complaining.. the whole place needs a good deep clean its disgusting. For the price you pay.