1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Its a pleasant hotel, breakfast is buffet style and plenty of choice. The bar area is welcoming and staff are hardworking and lovely.
Negative section of review
Its in need of some TLC, and is very warm.
Positive section of review
Dog friendly and no extra charge. room was nice but overlooking bus garage so noisy Good price
Negative section of review
Male receptionist could have been more helpful we weren't told the lifts were broken. we had four dogs and luggage on the 3rd floor we had to find the stairs he didn't tell us where to go or offer any help gave key said 3rd floor. After going up and down the stairs many times it wasn't till we were leaving that a member of housekeeping team told us we could use the staff lift she showed us.she was the most helpful there may have been a supervisor as she had the phone with her. No parking near had to use a multi-story car park £11 to park Room very hot with all windows open .
Positive section of review
High ceilings, good decor, clean large towels, nice bedding. Location in RWY is good
Negative section of review
Dirt clearly visible behind radiators and under furniture. Dirt and hairs inside the wardrobe No air con so quite hot in evenings Shower not that powerful and needs descaling
Positive section of review
The location and the parking facility is the only good thing about the hotel.
Negative section of review
Room was dirty and stinky. It smelt of cigarettes even my clothes smelt of cigarette the next morning. The bedsheets looked clean however the duvets were full of stains and cigarette burns.
Positive section of review
Breakfast was amazing and our room had an incredible view of Wembley
Negative section of review
Not sure our floor had been vacuumed when we arrived, but otherwise very clean and was vacuumed the next day.
Positive section of review
Excellent location, staff very friendly, food really nice
Negative section of review
Whilst our room had a sea view from one window the view from the other window was restricted due to a metal staircase
Positive section of review
Close to city centre. Great location
Negative section of review
The lifts were out of order including the stairs for the ground floor which you couldn’t use, ended up getting 2 lifts and then stairs to my floor. Really inconvenient when carrying suitcases.
Positive section of review
All a scam absolutely disgusting 🤮
Negative section of review
Nothing at all!!! Old people living in the property who did not even know anyone booked into the property! Chaotic nonsense absolutely mind blowing bull poo you have ever known! Do not book under any circumstance! Stay in the grass out in the fields rather than book here!!!!
Positive section of review
Location,cleanliness
Positive section of review
Large room
Negative section of review
We arrived to find our room was already occupied. Managed to call emergency number as housekeeping not answering and fortunately there was another room available. Larger than we booked but up some very steep stairs that were difficult to get luggage up