1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was perfect. The receptionist Jess provided excellent service and helped make our stay very comfortable. Being close to everything in the centre of Bromley.
Negative section of review
Sometimes, I heard the music from the gymn, which was in the building next door. The idea of only having a 'breakfast bag', although the hotel is so close to cafes and coffee shops, it didn't really matter.
Positive section of review
Have been Staying with Steve for many years while visiting The Malvern Spring show. Excellent room and very good breakfast. Will be back next year for sure.
Negative section of review
All good for us
Positive section of review
Very clean and very well located The serving staff at breakfast were very good indeed. The front of house also very good indeed Bed super comfy
Negative section of review
Not really worth the money paid £520 for the night The extra for the view was really non existent as we were to far along to look on the mews No fridge in the room sockets only one side of the bed difficult to plug in the kettle Despite being aware of a 60th birthday no effort was made to a knowledge this Oh and the light in the bathroom was hanging out the ceiling. Would stay again but with lower expectations.
Positive section of review
Hotel with character. Good location with car parking. Good breakfast, and good meal in restaurant. Friendly and helpful staff.
Negative section of review
nothing
Bishops Stortford, United Kingdom
Positive section of review
Lovely building. Comfortable bed and nice facilities . Stairs were a bit of a challenge for an elderly couple with cases
Negative section of review
The stairs. It is in the flight path of the airport but it wasn’t really a problem
Positive section of review
Ticked on booking form for breakfast but their was no breakfast,location was fine.all
Negative section of review
All of us not being able to have a hot shower and breakfast
Positive section of review
easy to find and easy to access property using key box.
Negative section of review
parking was very limit and tight, I arrived found a space and then had to go out. when I came back there were no parking spaces so I had to park a long way from the property on the road. If you have a low car or a low spoiler on the front of your car when driving out of the entrance of the parking to the main road you are certainly going to scrap the front of your car on the drive! There was left over garlic, paste and empty packaging in the fridge, the coffee table looked like it hadn't been cleaned in ages, the bed was so uncomfortable because you could feel metal work through the mattress that I had to sleep on the duvet. I had chase the property via phone and text to get details of how to access the building. I was told that information would be sent the day before but only came through the morning of my arrival after I had chased. Would not want to stay here again.
Positive section of review
Excellent food. Very clean and excellent staff.
Negative section of review
‘Superior room’ was tiny.
Positive section of review
Very comfortable and spotlessly clean
Negative section of review
Nothing
Positive section of review
Close location to Bristol. Airport
Negative section of review
Nothing to dislike about the property, however overnight parking for guests is very expensive