1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Been to the pilot several times . this time it had been refurbed what a fantastic job total refreshed the whole place ,rooms are very good will be back again Good job
Negative section of review
no dislikes but could be cheaper
Positive section of review
Lovely location, handy for 1 person. Clean & had all the very basics I needed.
Negative section of review
Noisy neighbours (4 of them with 3 dogs!), who smoked cigarettes right under my window. Bulky, mis-matched furniture. No added extras - not even a teabag!
Frinton-on-Sea, United Kingdom
Positive section of review
The cottage is beautiful. In a brilliant location. Very clean and homely.
Positive section of review
Really relaxed vibe everything laid on
Negative section of review
Could have done with a coffee maker for real coffee I'd brought with me.
Positive section of review
Good location as near to Leeds Castle
Negative section of review
The hotel is very tired and in need of updating .
Positive section of review
The location was lovely, good size.
Negative section of review
It was difficult to gain entry. The lock box code wasn’t provided.
Positive section of review
Location, food
Negative section of review
Bathroom flooring needs redone
Positive section of review
Location
Negative section of review
The one tiny lift in the building was out of order for the majority of my stay. Was moved to the basement area to avoid having to go up five floors of stairs - which was fine but it was no where near as nice as the room indicated in the picture on booking.com.
Positive section of review
Good.
Negative section of review
Some places looked a bit dirty. Paint work needs washing around doors and especially the lift. Could do with a touch of paint in places.