1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was attending a training in the hotel so it was very convenient. Breakfast was good. The staff were super friendly and helpful. There was free luggage storage. The bed was comfortable. There was plenty of coffee and biscuits in room. The conference facilities were good including the coffee provisions. The evening meal was reasonably priced
Negative section of review
The room was very small. The furniture was worn and tired . The window was overlooked as it faced other rooms but there was no net at the window so the only way to have privacy was to close the blackout curtains. The upper floor corridors and room were excessively warm. I needed to keep the window open overnight which wasn’t a problem as on the 5th floor. The shower was adequate. There are no sockets by the bed for puffing in a mobile phone for alarm purposes. The conference lunch was either a curry or rather uninspiring fish and dessert was a doughnut. The bar in the evening was manned by one person who was absent for long periods likely because he was trying to do multiple jobs. I asked for a Prosecco which was available in a small bottle and the barman asked me if I wanted a glass! When I opened the bottle (myself as the barman didn’t do it for me ) it exploded its contents all over the table, my kindle and the floor. The barman provided a cloth on request and allowed me to wipe everything myself because he was a serving other customers.
Positive section of review
The family room was very spacious and well presented. The beds were comfortable. The staff were very nice and offered to carry our heavy luggage upstairs. Plenty of street parking if you're early. A short drive to the shopping centre. Eateries across the street.
Negative section of review
The shower cubicle was quite small.
Positive section of review
Dinner and breakfast were excellent. The bed was very comfortable. The beer garden in the back is very nice. The service was friendly and professional.
Negative section of review
The pillows weren't as comfortable as I had hoped and our room and especially the bathroom had a slight smell of something, possibly smoke.
Positive section of review
The accommodation was exceptional. The room and bathroom were a good size. Clean and comfortable.
Negative section of review
For location and price there was nothing to complain about.
Positive section of review
Great location modern and had everything we needed apart from air con- it was Boiling!!!
Negative section of review
No air con !!
Positive section of review
Very clean, good location, good shower and very comfortable bed.
Positive section of review
Spacious, clean rooms. Good bar with sky sports. Good breakfast
Negative section of review
Location. Main road noise in bedroom
Positive section of review
Location, style of the hotel, easy check in
Negative section of review
Been next to the lift, every time somebody used the lift it was a terrible noise…. 23:35 the lift stopped until early hours when people were up and about using lift again… the noise from the lift shaft kept us awake….
Positive section of review
Peaceful and private
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
I have a support dog and when we was there we had pole who was extremely drunk banging on our door till 4am which then was making my support dog go mad as she thought someone was trying to hurt me which I don’t appreciate also the rooms are way too hot they do provide a small fan but it doesn’t do that much maybe they need to consider fitting air conditioning or something you literally can’t breathe in the rooms