1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a central location and a beautiful place to hold and attend event. Staff were all brilliant, very professional, attentive and knowledgeable. Food was absolutely amazing. Our guests spoke highly of their experience at our event.
Negative section of review
Room was a bit on the small side especially as the room was rather expensive. There was no complimentary upgrade offered even though the room was for our Chairman and we were holding an event over dinner for many guests.
Positive section of review
Extremely friendly and helpful staff on front desk, room was spotless and well equipped (cooker, full-size fridge-freezer, microwave, tv, free fast (200 MB) Wi-Fi etc. Bed was comfortable and the room felt relatively spacious.
Negative section of review
There was nothing not to like!
Positive section of review
Room was clean, comfortable and tidy, staff very polite & helpful, short distance from The Crucible. Had an issue with the electrics in our room but credit to the staff it was sorted later that day.
Negative section of review
Property in and amongst a lot of construction and regeneration work at the moment, also lots of litter and graffiti on the streets surrounding which would put me off returning.
Positive section of review
We stayed there as had a Wedding at Loch Venacher. Really friendly staff, good food. Comfortable room and beds. Plenty parking. Would stay here again
Negative section of review
Coffee at breakfast could have been warmer...I'm not a fan of coffee left in large containers...prefer fresh.
Positive section of review
Stunning location in a historic castle. Really friendly and helpful staff at reception and in the cafe.
Positive section of review
Lovely place, building and grounds. Decoration good
Negative section of review
All fine
Positive section of review
Excellent value for money. Good food. Nice people
Negative section of review
No issues.
Positive section of review
i liked nothing this place was disgusting
Negative section of review
there was empty noodle wrappers in the drawers , boxes of opened cereal and bowls and cereal just spilled all over the drawers it was insane
Positive section of review
Facilities and location excellent
Negative section of review
Could have done with another wc
Positive section of review
Clean rooms
Negative section of review
Room had no storage or desk area to work