1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I thought the place was very clean, modern & and very comfortable, to the point where I realised I need to invest in new pillows at home!! I have a Cambridge college client at the moment who couldn't accommodate me onsite, so I found this place. Although on the outskirts of Cambridge in a huge new development, it's a nice area (reminded me of Scandi community developments - lots of green spaces, cafés etc.), and it's quick & easy to get into the centre of the city + good value for money, as central hotels are often over-priced & underwhelming. Despite my grumbles, the staff onsite were charming, and I would definitely stay here again - esp. now I've deciphered all the instructions!!
Negative section of review
I found the booking, check-in, parking info, etc, incredibly disjointed, overly-verbose & hard to find anything useful. I had difficulty obtaining the right instructions for the right bit, and I was arriving very late at night (having informed the hotel) after working at an event in London, so taking ages to find the place itself, then scrabbling around in my inbox to find access codes etc after a 5am start was really annoying. I couldn't even find the wifi code until by chance the next morning, which turned out to be on the TV screen! Not everyone is glued to their screens, and I do think it would be even more challenging/annoying for my parents generation (in their 70s/80s), so suggest a bit more thought in simplifying things/having essentials in a more obvious/accessible place for everyone. In addition, having highlighted I was coming in late, and there being lots of rooms, I was given a room with an adjoining locked door - therefore less soundproofing - next to people with a baby. So, after taking ages to get to sleep (2am-ish), as they had their air conditioning on full blast = really noisy, I was woken up by a screaming child at 5:45am! Reception were very nice about this when I complained, but again, I feel more thought is needed in the placing of guests going forwards.
Positive section of review
Easy access for lift to spa shops and own parking. Apartment spotless with everything you need. Bed was very comfortable. Good shower. We will definitely be back.
Negative section of review
Nothing.
Positive section of review
the cleaness, it was a beautiful room, the bed was really comfortable, they had decorated the room for my partners birthday and left a card which was amazing x
Negative section of review
littally nothing everything was better than expected
Positive section of review
Everything we always stay at the Norbreck Windsor Wing. The hotel is being decorated and is looking good!
Negative section of review
Nothing !
Ovingham, United Kingdom
Positive section of review
Lovely house and in a great location for the station and surrounding area.
Positive section of review
Great staff & the restraunt was great with big portions
Negative section of review
Everything was good nothing to dislike.
Positive section of review
The views the location the house the local cat lol
Positive section of review
The location had everything you needed
Negative section of review
The noisy neighbours playing music all night long was a nightmare
Positive section of review
Location and the decor.
Negative section of review
Couldn’t find the sheets for the pull out bed. But we just used an extra duvet cover. (Probably should have asked but left it very late to set it up)
Shipston on Stour, United Kingdom
Positive section of review
Friendly welcome
Negative section of review
Nothing
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