1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location great with parking across the road and easy access to all Bude has to offer. Fabulous hosting, friendly and informative, we will definitely go back.
Positive section of review
The bedding was clean and checking in and out was easy
Negative section of review
Didn't look anything like the pictures, the fridge wasn't working, someone else's clothes behind the sofa, no parking in the street so had to park a mile away for £10 a day, it was noisey with people doing Nox outside, it smelled horrible, the spring matrass was old and definitely needs to be replaced and there was no basket with soap or breakfast items, just two near empty bottles of shampoo and soap in the bathroom
Positive section of review
Great location very friendly & great breakfast
Positive section of review
The staff were friendly and tried to be helpful
Negative section of review
The room was grubby and dismal. Toilet didn't work properly. The carpet in the main bar was old and filthy.
Positive section of review
Excellent breakfast and enjoyable evening meal
Negative section of review
Can't think of anything
Positive section of review
good rooms and decent breakfast
Negative section of review
I have asked multiple times to get a VAT receipt for my stay. The hotel keeps telling me that only booking can get me a receipt. I've never received an invoice from booking, always from the hotel. Terrible customer service. Decent hotel and staff were friendly in person.
Positive section of review
Central location
Negative section of review
Bathroom tired with water damage to the bottom of the door, light on mirror not working
Positive section of review
The coastal walk
Negative section of review
Beautiful village and seascape
Positive section of review
Excellent stay
Negative section of review
Food, excellent
Positive section of review
Location
Negative section of review
Filthy