1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed was very comfortable and curtains were black out so I slept really well! Also the facilities were great - access to a huge gym, swimming pool and spa was included in the price of our stay, and we could even attend fitness classes for no extra cost (we did a Pilates class and it was fantastic)! Really well located too - only took us about 10 minutes to walk into town. The staff were all really friendly and helpful - especially Happiness!
Negative section of review
Nothing
Positive section of review
Great ambiance, super friendly staff, amazing food worthy of a Michelin star for presentation alone. Very comfortable and fantastic views.
Positive section of review
Breakfast was beautifully served. The room and ensuite were modern and immaculate with a lovely view of the garden.
Negative section of review
My only suggestion would be a cooler cover for the bed. The room was well heated which made the luxurious quilt a little too warm.
Positive section of review
It's a fantastic location right on the sea front. A family run hotel, staff are very helpful.
Negative section of review
The restaurant was a little expensive. Breakfast service on Sunday morning was not great. The hotel was very busy due to an event the previous evening. Coffee pots are very small, and no refills are offered
Positive section of review
Breakfast (amazing as always, staff very friendly / helpful); evening drinks nice vibe
Negative section of review
Noisy room in the corridoor, and step down from the shower...
Positive section of review
Location excellent Apartment beautiful and comfortable Staff great
Negative section of review
We are old so trying to get to sleep with clubs around not great haha if we was clubbing all night would of been perfect
Positive section of review
Great location Nice views and comfortable
Negative section of review
Could do with more clothes cupboard space and milk carton and more teabags
Positive section of review
Great location, good value.
East Grinstead, United Kingdom
Positive section of review
Restaurant and staff
Negative section of review
Shower
Positive section of review
Not much
Negative section of review
Terrible experience. The fire alarms were being set off all night, police called, and our car was vandalised while in the car park from drinking glasses brought at the hotel bar. Windscreen smashed and definitely from a hotel guest. Asked to see cctv, was refused, reported ot to the police and still wasn't even offered a refund for our stay. Disappointed amd angry to say the least.