1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Friendly employees, quick service when needed, close to airport, graciously allowed us to stay until 1:00 pm, superb food at breakfast, helpful conceirge
Negative section of review
Nothing
Positive section of review
Great location near loads of sights and tube stations. The staff were also fantastic with some excellent customer service
Negative section of review
The room was so dated and run down. Did not justify the huge cost at all. Even the staff admitted the whole thing needed replacing with things broken and dirty carpet lights not working etc
Positive section of review
Decent breakfast, friendly staff and accommodating for my late arrival. The ensuite bathroom was clean
Negative section of review
Not convinced about the cleanliness of the bed throw
Positive section of review
Very convenient for Stanstead. Staff lovely. Pub nice feel.
Positive section of review
The bed was comfortable it was also very clean
Negative section of review
I’ve never ever stayed in such a tiny room - I am only 5’4 and I couldn’t sit on the toilet straight I had to sit sideways as my knees hit the wall - the breakfast was so over priced for not great food I even had to pay extra if u wanted a cappuccino or latte (I’ve never experienced that before it’s always included in the price especially if you’re paying £25 for the breakfast- that is on a serve yourself basis )
Positive section of review
Great location, friendly staff. Good size room
Negative section of review
Carpet needed steam cleaning as it had stains.
Positive section of review
Nice location. Was promising but let down.
Negative section of review
Leisure facilities. Too small so very busy, town centre leisure pool was quieter. The changing rooms were closed so had to walk through a tunnel to get to small changing room, no shower gel to wash down afterwards, very basic and for sure not what I expected of a 4*, so f do disappointing. Booked evening meal for our anniversary and half hour before were informed they made a mistake and so couldn’t be accommodated. Definitely not 4* behaviour for customer experience, thankfully Wendover had a nice Indian restaurant that is worth a visit.
Positive section of review
Bright, clean, comfortable
Positive section of review
Non applicable
Negative section of review
Location