1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was clean but I felt the room was very small almost same size with the bathroom and the room was very cold. I was there on business and breakfast time was starting late for a week day. However, the young lady who was there arranged for my breakfast to be served early and this was very sweet and lovely and great customer care.
Negative section of review
The size of the room and the room temperature.
Barnard Castle, United Kingdom
Positive section of review
Well appointed and comfortable cottage in a very peaceful location. It fulfilled all of our expectations.Very pleasant hosts.
Negative section of review
Nothing.
Positive section of review
Beautiful apartment and excellent location. Immaculately clean. We couldn’t fault it
Negative section of review
Nothing
Positive section of review
Great view from waterside room. Great breakfast. Nice bar and restaurant areas.
Negative section of review
They don't answer their phones! I had a fairly urgent reason to call the hotel reception on Saturday while we were out and the call just rang out, at least 20 times. We had no choice but to drive 30 mins back, where 3 reception staff were all standing waiting! Later that day, we had dinner while we were out so as a courtesy tried to call the old boathouse restaurant to cancel our booking. Guess what? No reply again! Sort it out guys!
Positive section of review
Unfortunately i did not eat some breakfast
Positive section of review
The location for what I wanted to do
Negative section of review
Could do with a little bit of TLC
Positive section of review
Good location to Paddington station
Negative section of review
Being woken up in the middle of the night being accused of not signing the registration. Having our accommodation across the road.
Positive section of review
Everything was amazing
Positive section of review
Central located
Negative section of review
Nil