1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast choices were excellent and plentiful. Well cooked and beautifully presented. The hotel restaurant was lovely with beautiful views of the countryside. My room was clean, quiet, comfortable with excellent shower and black-out blinds. Sparklingly clean. The hotel/Castle is so lovely and has beautiful grounds. The staff are so friendly, professional and accommodating.
Negative section of review
This is a very minor quibble, but I wouldn't have minded if breakfast was served till at least 10:30 am, if I wanted a longer lie-in. But, as mentioned, this is a very minor issue.
Positive section of review
The room was comfortable, we made use of the wifi which went well and the hotel was clean and tidy.
Negative section of review
N/A
Positive section of review
The location and front of house staff member carried my luggage to my room which was nice.
Negative section of review
Extremely small shower cubicle. No breakfast.
Positive section of review
Overall a great stay. Lovely staff and fantastic location
Positive section of review
Good location, close to Paddington station.
Negative section of review
No lift. Very narrow staircase with reception in a cupboard on level 1. Cleanliness of room could've been better. Hallway and stairs were not carpeted, so noise of people moving around the facility was loud. Room was right next to the front door, so noise of people slamming the door was loud.
Positive section of review
Position, cleanliness, facilities
Negative section of review
Nothing
Positive section of review
It was quite nice to look at.
Negative section of review
I was disturbed in the night by the packing away of a wedding party. It was very difficult to sleep. Though they say in their website they are a weddings venue - it is hidden away & not noticeable before booking- it could be put on the main page- the fact it isn’t shows that they are trying pull a fast one. Sleep was disturbed and the next day I was extremely tired unfortunately as the place was quite nice to look at and I had thought it was fairly decent stay up to that point!! But the loud shouting at midnight outside the window whilst packing away really ruined my first impression.
Positive section of review
The convenience to heathrow
Negative section of review
The over all appearance of the hotel social and room areas were tied and needed upgrading
Positive section of review
Comfortable and clean!
Positive section of review
very nice