1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Big room, large comfy bed and huge shower. Booked this hotel because we were going to a concert at the O2 Victoria warehouse and it was a couple of minutes walk away so an excellent location for that.
Negative section of review
Absolutely no food available either at the hotel or surrounding area when we came out of concert. Even though a leaflet in the room said there was a 24 hour limited menu available when we rang room service at about 11pm they said the kitchen was closed and nothing available. I think a hotel of this calibre should be able to provide a selection of food and drink at 11pm on a Saturday night so was extremely disappointed with this aspect of the hotel.
Positive section of review
Didn't have breakfast although I had paid for it, very limited fruits, could only offer an apple and orange. Room very small but clean view the railway line.
Negative section of review
Not a great choice for pescatarian or vegetarian on the menu.
Merthyr Tydfil, United Kingdom
Positive section of review
The room was clean, well appointed and spacious, and the bathroom had great water pressure and was spotless. We enjoyed a fantastic breakfast qwith excellent friendly staff.
Negative section of review
There was nothing we didn't like about our stay here!
Positive section of review
Beds were so comfortable and the place was warm and well equipped. Best location as in central spot with close access to city. Great value for money.
Positive section of review
on arrival we had a friendly guy showing us around and to our room...and on checkout a lovely lady saw us out...
Negative section of review
nothing not to like
Positive section of review
Super hotel now stated in refurbished room - third floor amazing shower comfortable bed and quiet
Negative section of review
Outside is not very welcoming needs a bit of a refresh
Positive section of review
Stunning room! So clean. Great breakfast, I literally got all the things I needed around.
Positive section of review
Location. Very close to Pimlico subway station and a very nice area.
Negative section of review
Security is very bad, room has a conventional lock with a very simple key. Should be upgraded. Hotel is old with 4 floors and no lift which we get but everything is low budget, no shelf in the shower so everything is on the floor, no toilet roll holder, towels are small and thin. 1 day the room didn't get serviced and I had to go to reception myself to get towels and coffee. He gave me 2 coffees, 2 sugars and 2 milks, that's my rations for the day. 2nd time they serviced the room but no clean towels. Wi-fi password is about 12 foot long, don't know why it needs to be that complicated.
Positive section of review
Spacious and well appointed
Negative section of review
Front door locks need replacement
Positive section of review
Friendly staff
Negative section of review
Nothing