1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed was comfortable Plenty of pillows Tea/coffee Location great for London and just round the corner from Victoria train/coach station Free storage before checking in
Negative section of review
Wi-Fi never worked once TV didn’t work at all no reception Says daily housekeeping, but room was only cleaned twice in a seven day stay despite leaving please service my room sign on door every day 8 Flights of steps with no elevator very tiring after a night out in London £2 charge on leaving luggage after check Water in shower only stayed hot for about five minutes then turned to freezing cold
Positive section of review
Room was very good, a bit cold in the morning breakfast was excellent a great selection available the meeting room was good Reception staff were great
Negative section of review
WIFI service was very poor and had a great impact in the delivery for our meeting we needed at al times to use our credit card machine
Positive section of review
Food was satisfactory. Complementary drink for our wedding anniversary. Hotel decoration and cleanliness was good.
Negative section of review
Our room was on the 5th floor. On the Sunday the room was hot and stuffy. Initially the window was restricted to 1/4 opening. Eventually we found the method to open it fully.
Positive section of review
The property was easy to check in and out with a comfy bed and good bathroom facilities
Negative section of review
Just the ticking clock but I took the batteries out 😅
Positive section of review
The room was good, spacious and comfortable. Only a short bus ride in to the city.
Negative section of review
Found it hard to connect to the tv, we spoke to the assistant manager who was very nice and helpful and described how to do it. Lucky my partner is tech savvy as I don’t know if I would have figured it out.
Positive section of review
Good breakfast, small room, no hooks or space in bathroom, no space for shoes
Negative section of review
some more hooks in bedroom, some more place for luggage
Positive section of review
it was great spot near to many shops and stores and also the bus stations
Negative section of review
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Derry Londonderry, United Kingdom
Positive section of review
The staff were all exceptional so helpful
Positive section of review
Very nice, clean, friendly host.
Positive section of review
2nd time here brilliant
Negative section of review
Can't think of anything