1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The area was very good, also for families. It can be a bit more crowded at weekends, especially on the parallel street, but basically quiet. Close to Hyde Park, shops, cafes, restaurants. Good neighbourhood, close to two metro stops. Our room wasn't big, but I was in town all day, then the room was enough to rest. Wifi was fine.
Negative section of review
I didn't have a problem with this, but there are quite a lot of stairs to climb if you are on an upper floor. It's good to be aware of that.
Positive section of review
Very friendly and helpful staff. Good location for centre of town (as long you don’t mind the hill!). Reasonable on-site car parking. Rooms clean and comfortable. Would come back!
Positive section of review
Location for visiting Cleeve Abbey evening meal was excellent and selection of vegetables was very good. Room was good and Shower was the best ever
Negative section of review
Breakfast not good value £12.50 for full English ,hash brown barely cooked and not the best sausage. Same price even for just cereal or porridge which seems odd?
Positive section of review
Great room,lovely pub & friendly staff who really went out of their way to provide us with a meal when there was an unfortunate power cut
Positive section of review
Large rooms and a good breakfast. Comfortable large bed. Quiet
Positive section of review
Breakfast was very good had everything and catered for all
Negative section of review
It was difficult to get the water temperature in the show to work , and the room was dark ( needed a light on all the time ) We had a meal in restaurant, not a lot off choice especially the pudding menu
Positive section of review
Always love the hotel , stay here every time
Negative section of review
Getting frustrated with the milk policy . Its a bloody long way down from the top floor to collect your milk . Can we not have it on check in or provide the small sachets? Love the fact its real milk but hate the fact we have to go collect it so
Positive section of review
Smart, ergonomically designed room
Negative section of review
Option of cooked breakfast would have been nice
Positive section of review
Excellent staff Ease of check in
Negative section of review
Air conditioning in the restaurant The room although clean and good use of air spray the room had a distinct dog smell also the bed was rather hard and lumpy time for a change
Positive section of review
The breakfast was ok
Negative section of review
It was our wedding and we didn’t feel like the hotel went above and beyond for us One room was so small we had no room to get ready even though I had told the hotel it was our wedding