1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Shipston on Stour, United Kingdom
Positive section of review
Off street parking. Lots of relaxation spaces, all comfortable and clean. Evening meal was delicious and reasonably priced. Breakfast was just as good with a lovely cooked option as well as cereal, fruit, toast and pastries.
Negative section of review
Earlier opportunity to access the room.
Positive section of review
Friendly, welcoming and informative staff, all the facilities you need, clean and comfortable accommodation within easy access for the city centre, good value for money. Staff and guests friendly, like a home from home.
Negative section of review
No negatives
Positive section of review
Friendly helpful staff. Clean room which was serviced! Excellent location for both railway station and bus station and near by St. Stephen's Centre for our evening meal.
Negative section of review
Not a good idea to serve hot meals on cold plates! They suck the heat out of the food which leaves it lukewarm. You need to invest in a decent plate warmer. I personally do not want cheese and ham for breakfast but bearing in mind Hull's status as a main ferry port I would have thought this essential for our continental visitors.
Positive section of review
We never had breakfast during our stay.Location of hotel was fine on seafront. The room had been decorated very recently as it smelt of fresh paint!!
Negative section of review
The fact that hotel was still being refurbished during our stay was not what we were expecting. No facilities were available eg bar, lounge ,evening meal, £2 parking permit for parking opposite hotel along seafront. The hotel had recently been taken over so permit wasn’t available any more which was annoying as we had look for parking space in nearby streets!!
Positive section of review
Comfortable bed, great facilities, wonderful breakfast and lovely host. We felt so welcome the whole time.
Positive section of review
Location and ease to Terminal 5, room and restaurant
Negative section of review
Signage to hotel. Not at all clear when arriving at T5 by bus or in carparks. Signage having if in one direction. Rang hotel reception 3 times for directions and in sufficient directions given and using Cafe Nero as landmark should have been made clear there are two !! Room lacked correct basics. No hand wash and whstcsjouldvgavevbeen hand-wash was body lotion !
Castle Donington, United Kingdom
Positive section of review
Lovely location by the side of the River Trent
Negative section of review
All good
Positive section of review
Central, clean and comfortable,
Positive section of review
Very good location
Negative section of review
Found the staff could have a better understanding of English language .
Positive section of review
Fantastic place
Negative section of review
Wi fi very poor for work