1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely hotel, friendly and exceptional staff who were so helpful. Amazing breakfast, so much choice. We really enjoyed our stay, and we will definitely go back. The location is terrific.
Negative section of review
There's nothing to not like about this hotel. Can't wait to go back.
Positive section of review
Lovely modern and clean property with everything we needed. On busy road but inside was really very quiet. Did not disrupt us at all. Beds were so comfortable we almost overslept!
Positive section of review
Great location close to the station and the heart of historic York. The room was spacious and impeccable with Molton Brown toiletries.
Positive section of review
Location was exactly what we are looking for. Comfortable stay and we had a great weekend. Thank you
Negative section of review
Some of the finishing were a little tired eg taps and light switches. Dishwasher did not drain properly. Not a big issue for us but we reported it and never heard back.
Positive section of review
Good location. Instructions to enter property and room are clear. Reasonable price.
Negative section of review
Ours is a twin room. One bed doesn't have bed lamp, very dark as ceiling light doesn't cover that bed. Lack of table surface to put things, even had to use the kettle on the floor. Lack of hangers to hang clothes (it rained and we had to hang our wet jackets).
Positive section of review
Hot tub was lovely
Negative section of review
Paid to much didn't think was worth it for three nights £600 bit to much for me sorry not even a welcome pack but it not always needed
Positive section of review
excellent location
Negative section of review
Room size is too small especially bathroom
Positive section of review
Location, price.
Negative section of review
Very packed in dinning area, attention to detail bad,not enough staff, one person fits all etc.
Positive section of review
Spacious room
Negative section of review
Cost
Positive section of review
Space
Negative section of review
Cleanliness