1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location at the Jewellery Quarter, a nice neighborhood with everything you need (restaurants, markets, etc) not very far from the city centre. There's a Tram/Train station close to the flat, you can reach the centre in 10/15 min with the Tram. The apartment was very clean and well mantained. It was very easy to check in and check out and the host got in touch to know if we needed anything. There's a security guard in the front of the building as well, so it's a safe place too. The kitchen and bathroom were pretty clean and had everything we needed. The heaters were working fine so it was a very confortable stay. I do recommend for anyone travelling in a group to Birmingham. One of the best apartments I've stayed using Booking.
Negative section of review
A mirror on the bathroom would be fine. And do take note that it's a 3 store building and bathroom is on the top floor, anyone sleeping on the ground floor needs to climb the stairs to reach the bathroom. The road in front of the building is always full of cars, even after midnight so can be noise sometimes, but nothing that can be really disturbing.
Positive section of review
Very friendly & helpful staff. Excellent communication prior to arriving. Room was very clean & comfortable. Quirky, cosy & welcoming. Stored our luggage for free prior to checking in & after checking out. Delicious breakfast provided in neighbouring hotel. Staff gave my son a birthday cake, drinks & snacks to celebrate his birthday while we were there. Convenient location for King's Cross/St Pancras. Tea, coffee & toiletries provided in room. Room was very quiet despite being very close to busy King's Cross station.
Negative section of review
Room was very hot, despite being provided with a fan.
Positive section of review
They provided more than we could have expected for this type of accommodation. It is not difficult to see why they won awards for the best in their region. Even off street parking at no cost.
Negative section of review
Nothing
Positive section of review
Clean, good facilities within the lodge, updated,. Heating came on in the middle of the night. Timer perhaps needs resetting
Positive section of review
It’s relative new, clean and located in a convenient and quite neighbourhood. The staffs are very helpful too.
Negative section of review
A bit to new and might need more set up to make the stay easier, and the hot water is not working
Positive section of review
Proximity to city centre and the staff were so lovely.
Negative section of review
I was on the 4th floor and the card swipe for the lift only worked maybe 3 or 4 times so had to take the stairs. The smell in the staircase was horrific too.
Positive section of review
The host went out of her way to make us feel welcome.
Negative section of review
Everything was great!
Positive section of review
Lovely view, and comfortable nicely sized rooms.
Positive section of review
Lovely building, great location
Negative section of review
Stairs steep and narrow
Positive section of review
The room was clean and tidy.
Negative section of review
Needed codes to access and the parking was complicated as they seemed to have paid for parking for a number of cars and let an envelope for us to put money in to subside for the parking costs.