1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is superbly situated in the middle of the terminal. You could not want for a more central and convenient location prior to leaving or arriving. Although the room did not have a window (as you would probably expect) it was clean and perfectly adequate for our one night.
Negative section of review
This is not a reflection on the Hotel itself, but be aware that there is very little food choice adjacent to the hotel. The hotel is quite expensive, but may well compare sensibly with costs and possible disruptions of getting to the airport in other ways.
Positive section of review
Cleanliness, location, facilities and staff all amazing. Shower gel and shampoo provided in the bathroom, hairdryer, ironing board and iron, tea/coffee and complimentary biscuits. Full English breakfast to die for! Minus the beds, we really couldn’t fault this place!
Negative section of review
As per the other reviews, the bed was very hard and quite uncomfortable. Pillows are lovely and fluffy though. I’d definitely suggest investing in some mattress toppers, as they’re probably losing out on repeated custom due to the quality of sleep. This was the only gripe we had, everything else was exceptional.
Positive section of review
I stayed at a tiny room, very basic but clean and with a small bathroom. The location is amazing. It is right in front Dorset Square (a green patch by Baker Street Station. AND... it is only 500 meter to the beautiful Regent's Park, the perfect running circuit!!!!
Negative section of review
I did not have hot water in the shower but I didn't try finding a solution, had no time.
Positive section of review
Stunning grounds & property, the room was lovely, clean & stylish, comfy bed & pillows. The staff were really nice & the breakfast wonderful. We shall return for sure.
Positive section of review
room comfy and clean. breakfast good with choice of time. central location. Lovely evening meal.
Negative section of review
staff greeting on initial entry ... she was on the phone but could have acknowledged with a nod that would soon be seen to. friendly enough when finished on the phone but could have offered to carry case up to room without being prompted when I'de asked if there was a lift.
Positive section of review
All staff were very welcoming. The room was spacious and spotlessly clean.
Negative section of review
An easy chair in the room would be an advantage.
Little Wilbraham, United Kingdom
Positive section of review
Food excellent room could do with a makeover shower very poor
Positive section of review
Good breakfast, great access to walking on Cleeve Hill
Negative section of review
Room was smelly, beds were uncomfortable
Positive section of review
Lovely food and good ale and red wine.
Negative section of review
Our room was described as a room with a view. However, although we had a window, we looked straight into a wall!!
Positive section of review
Good location and staff are helpful
Negative section of review
Weird layout and the whole place would do with a redesign, the common areas are carpeted but our room was not, long winding corridors that open on to expansive unused spaces. While it was clean it needs refreshed paint etc.