1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location to the city meaning we could easily make multiple trips to and from the hotel and city centre to rest up and leave our shopping, We were greeted and given our room early as they were ready to check in almost 5 hours early which was great! The staff were wonderful. Ameneties in the room were great with a little unexpected welcome treat!
Negative section of review
There was an issue with the fire alarm which started to go off in 1 or 2 second intervals starting at 6:49am for around half an hour. We rang reception and were told the staff were trying to correct it and apologised. Following this we then proceeded to have no hot water for the morning meaning myself and my partner couldnt have a hot shower before we checked in, with the temperatures outside being high we would of liked to have freshened up first.
Positive section of review
Lovely character. Fantastic hosts, very enthusiastic in what they do to a very high standard. Cleaner than clean can be. Knocks big name hotels in to a cocked hat wrt cleanliness. Lovely quiet aspect ti the rear. Lovely breakfast.
Negative section of review
Nothing
Positive section of review
Able to check in early. Provided with quiet room requested. Staff friendly and very accommodating. Very good breakfast with plenty of choice.
Negative section of review
No negatives during our stay
Positive section of review
Great hotel, staff excellent and helpful, good food available. Large car park, good riverside location and useful bus service to Nottingham
Positive section of review
Perfectly located. The room and bathroom were clean and comfortable. The drinks and snacks were a nice detail.
Negative section of review
The outside of the building and staircase need maintenance and cleaning. They look abandoned so they don't give a good first impression.
Positive section of review
We liked the location, the croissants and the extra touches like the biscoff biscuits, sweets :-)
Negative section of review
We didn't dislike anything. My hubby is a coffee snob so would have liked a cafetiere
Positive section of review
The staff were lovely truly the friendliest and nicest people
Negative section of review
The car parking is only free if you book directly with them. We booked this hotel through booking.com thinking car parking was included and it wasn't. Unfortunately our room was next to all the air conditioning units too so we didn't sleep well it was too hot and if we opened the windows the noise from the units was too loud.
Positive section of review
Fantastic four poster room.
Negative section of review
No food available. No breakfast or dinners.
Brighton & Hove, United Kingdom
Positive section of review
The staff were
Positive section of review
Adequate
Negative section of review
No one to greet us initially