1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had dinner at the hotel which was ok. Breakfast was pleasing, with a good selection to choose from. The staff serving breakfast were very attentive. The room was comfortable and clean and liquid refreshments were on offer. However, there was no consistency with what refreshments received with our friends room refreshments not being replensished. We also had a nice bathroom. However, this was a bathroom for a disabled person. There was a selection of shampoo, conditioner and body wash.
Negative section of review
I stayed in this hotel after staying in a Marriot at Bournemouth a few years ago, which I thoroughly enjoyed. I felt this hotel lacked little, special toughes on offer at Bournemouth, such as miniture cookies on arrival. These little treats I could live without, if the rest of my experience was pleasurable. However, the hotel the bed was awfull! The matterace was soft, lumpy and sagged in the middle. This caused my husband and I to roll in the centre of the bed. I would expect at least a pleasurable sleeping experience in a Marriot Hotel, considering it is not cheap to stay in. The quilt cover was also torn and when the bed was made after our first night, I didn't feel the bed was made to a hotel standard. There is a lack of consistency with resources on offer. Our friends who were staying in the hotel with us. shampoo, conditioner and body wash bottles were empty over their two night stay and their room also lacked toilet roll. We didn't have time to complain during out stay because my daughter was getting married and we didn't have time. However, we did mention it on our departure.
Stoke on Trent, United Kingdom
Positive section of review
Nothing, it was awful. Rooms were dirty, smashed windows in room, tv didn’t work. Dirty towel in cupboard, urine still in toilet. Shower didn’t work & was broken.
Negative section of review
Everything about the stay it was awful. Rooms were dirty, smashed windows in room, tv didn’t work. Dirty towel in cupboard, urine still in toilet. Shower didn’t work & was broken.
Lincolnshire, United Kingdom
Positive section of review
Felt like everything was new! Was so cosy and warming. We all can’t explain how comfy the beds are! Really nice property.
Negative section of review
There wasn’t anything we didn’t like!
Positive section of review
Lovely community vibes. Beautiful tent and perfect for our lil boys first camping trip. Staff were lovely.
Negative section of review
Nothing.
Positive section of review
Fantastic accommodating staff, excellent facilties. Food was very good.
Positive section of review
Great location, staff fantastic, good food, bedrooms a good size
Negative section of review
Free parking and breakfast included
Positive section of review
Service excellent, staff very friendly and helpful, meals good
Negative section of review
Bedroom had too much large furniture
Positive section of review
Perfect ! And very friendly
Negative section of review
Ik was a new experience
Positive section of review
Absolutely everything 💛💛💛
Positive section of review
Everything
Negative section of review
N/A
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