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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very friendly. Very clean and tidy although just slightly careworn in places, kitchen was well equipped, it had everything we needed to cater for ourselves though we barely used it. Location was a little close to several clubs but we barely heard the customers/music and felt safe. I would definitely stay there again. It was an uphill walk to get to the tourist area but I was expecting that.
Positive section of review
Welcoming cream tea was lovely touch. Everything you needed to know about the propery was in a well set out manual. The living area and kitchen are well set out and comfortable. Car park at the door. Wine cellar next door.
Negative section of review
Need a very small car to comfortably negotiate the narrow lane.
Positive section of review
Great location, friendly atmosphere in the pub, room lovely everything you need, bathroom had toiletries! Evening meal was excellent, good quality an very good value service excellent! Breakfast.....!!
Positive section of review
Very convenient hotel for short stays! Incredible location being right next to the train station & river. Really comfy bed & good facilities with a shared kitchen provided too.
Negative section of review
If you have a room next to the road it can be really noisy! The walls are quite thin too and my room was next to the front door so I could hear a lot of people coming in and out. They do provide great earplugs though which helped me sleep much better.
Positive section of review
Very clean annexe. Comfy bed. Coffee, tea, milk & biscuits were a nice touch. A hand towel in the kitchen and kitchen roll would have been welcome in the kitchen.
Negative section of review
Blackout blinds needed as too much light coming through in early morning. Step into bathroom needs to be clearly marked to avoid tripping. (we solved this by placing the bath mat at the step).
Positive section of review
The property was lovely, staff were lovely too
Negative section of review
Not really anything to do with the property but the breakfast was a little disappointing. The poached egg was perfect but the mushroom was very greasy and the sausage wasn’t great, none of the party ate it.
Positive section of review
lots of facilities only bar closed early
Negative section of review
bar closed early with lots still drinking
Positive section of review
Breakfast excellent
Negative section of review
Being told 3 days prior to stay all pool spa facilities were out of order!! Disgusting and no partial refund!
Positive section of review
Everything wasok
Negative section of review
Staff wasn’t trained rite on bringing food out as got my starter soup and 5 mins later she bring my main course I didn’t even get half my soup finished and she came to table and said your a slow eater and took my main course back not good at all and Defoe not be eating there again
Positive section of review
Location
Negative section of review
No air con so very hot at night, cramped rooms, leaky shower, no bar in the evening for a drink (which was a shame as decor for the bar was lovely) receptionist forgot to book our taxi when requested.