1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle under Lyme, United Kingdom
Positive section of review
The room was clean, spacious and the bed was extremely comfortable. I liked the fact that as "a woman of a certain age", I could control the room temperature and turn it right down. I was also impressed by the shower, the controls were on a different wall entirely to the shower which means you don't get wet when turning it on! The staff were really helpful and understanding. I was staying with my little boy before attending an Assessment Day at the Caudwell Children's Centre.
Negative section of review
The toaster made soggy toast even though the sign claims that they have it set just right to make perfect toast!
Positive section of review
Great hotel,tastefully decorated,room was spacious and well decorated and very clean,food menu was very good,location was ideal.
Positive section of review
Location. Friendly staff. Good evening good.. A few miles from the V and A museum
Positive section of review
Excellent location, room quiet and fabulous breakfast. Staff pleasant and helpful
Positive section of review
Location fabulous. Breakfast was lovely. Nothing to fault. Loved it.
Positive section of review
Fab room , great breakfast , late check was brill
Negative section of review
Nothing to dislike
Positive section of review
Clean, friendly staff, great location for the o2
Negative section of review
Lack of lunch/evening meals.
Positive section of review
Room was very well laid out and comfortable
Positive section of review
Location, staff and overall ambience
Positive section of review
Everything
Negative section of review
Nothing