1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was as expected after reading a few reviews before selecting the place. My wife has walking difficulties so want somewhere that was completely on the ground floor and close to where I parked the car. Everything inside the property was clean and in, as new condition.
Negative section of review
This is not a complaint but a suggestion. The step to the main entrance is a little bit high for someone with walking difficulties and would benefit with an interim step to make life easier.
Positive section of review
Beautiful hotel that was excellent value for money. Lovely room and bathroom.
Negative section of review
This hotel is basically in the halls of residence which may not be ideal for some people.
Positive section of review
Spacious rooms. Clean. Very helpful staff especially Maria.
Stoke on Trent, United Kingdom
Positive section of review
It is a nice, basic hotel, too expensive for what it is.
Negative section of review
£100 for a night for one person and you still need to pay extra for the carpark. All this in Stoke-on-Trent.
Positive section of review
The hotel was spotless with good facilities.
Negative section of review
Trying to find it was a nightmare, my satnav put me in to a housing estate which I drove around for 30 minutes then called the hotel and after speaking to several people I was eventually given instructions.
Southend-on-Sea, United Kingdom
Positive section of review
Staff were friendly and breakfast was good
Negative section of review
Totally killed me, expected to be able to use lift, it was broken and had been for some time, we was on the top floor and I have copd and other health issues, I can’t tell you how difficult it was for me to get up to our room, I felt like I was a prisoner as I could only do stairs to come in and leave, we had theatre tickets booked for the evening which made it even more difficult.
Positive section of review
Very friendly staff, great food
Positive section of review
Very good and well deserved
Negative section of review
Clean hotel well kept good location
Positive section of review
Quite and peaceful
Negative section of review
Paying extra for car parking
Positive section of review
i liked nothing