1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room was newly refurbished - so newly refurbished that the corridor outside was full of workmen, tools, mattresses and furniture. One workman just let himself into our room while we were there. He was apologetic but it wasn’t acceptable really.
Negative section of review
Rowing staff in the corridors, no batteries in the tv remote and workmen walking into our room!
Positive section of review
The staff not welcoming. On 12th/05/24, he lied to me that my booking was cancelled by booking.com. he had earier insisted that I pay directly. I came to find that he stated a no show up. NOT TRUE.
Negative section of review
The staff. He lied that I never turned up, have refused to check me in at 1700hrs
Positive section of review
The location is fine for me as I need to be bnearby for work in the area occfasionally, the parkign is a bonus with the Red Lion as they have a large car park round the back
Negative section of review
Ive stayed at the Red Lion on a number of occoasions but have usually had one of the annexe rooms, this time I was in the main building, I coiuld go on but the Hotel has great potential but in a nutshell, its getting ready for a refurb if I'm honest
Positive section of review
It is a very handy position for the Oval. There is a nice relaxed, almost too laid back at times atmosphere and the Breakfast this time was excellent on both mornings.
Negative section of review
It is high end priced. There can be quite a lot of noise outside. The Dray came at 6 o'clock so that was the end of that night's sleep. No doubt I am getting old but the music in the bar/restaurant was just too loud at one point and conversation became impossible. They did turn it down a notch to be fair. I am sure it does not worry others but there are so many offers for food and drink that it all gets pretty complicated and unnecessarily so resulting in a problem of overcharging though this was quickly sorted out later. Finally nearly £4 for a glass of orange Juice concentrate does seem pretty over the top.
Positive section of review
Comfortable beds, cleanliness and location in city centre fantastic. Staff friendly and helpful.
Negative section of review
Only one sofa in apartment when it is for 4 people. Also only one window in each room opened. Not sure if this was a safety measure or windows were broken.
Brighton & Hove, United Kingdom
Positive section of review
Nothing as didn’t get ANY CODE to enter the property
Negative section of review
See above
Positive section of review
Very friendly staff. Dog friendly. Fab location
Positive section of review
Perfect location very friendly staff
Negative section of review
A nice welcome from staff they were very chatty and welcoming sorry meant to click the happy face
Positive section of review
Convenient for city
Negative section of review
Not expecting great things for the price - but that’s no excuse for mould on the walls and musty smell on the room
Positive section of review
Big wide beds
Negative section of review
Furniture in the bar needs attention as the arms of chairs are dirty and worn and needs some decent tables. Plus the sauce bottles need cleaning and the container cleaned . It was very busy and we had to wait a long while for food which was not really hot but warm