1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Weston-super-Mare, United Kingdom
Positive section of review
Lovely Hotel in an unbeatable location, with excellent staff who provide a great service. Delicious food, the breakfast is fabulous, offering a variety of fruits, juices, cereals, cold cuts, and a selection of traditional cooked dishes. My favourite Hotel in Weston-super-Mare, and I look forward to my next visit. Highly recommended
Negative section of review
Coming home 😁
Positive section of review
Breakfast was great, the hotel was afordable, the reception was nice and polite. The option of the restaurant across the road was apriciated, although not used. The cleaner that cleaned our room did a very good job.
Negative section of review
Couple of tiny things. When asked for tea at breakfast, I received a coffee. My partner had found a bit of hair in her breakfast, which she got an apology for - working in hospitality myself, I would expect a tiny bit more than just "Ah, I am not sure what happend there". But overall, service was good.
Positive section of review
Location was excellent. Good to have 2 bathrooms. Rooms were a good size.
Negative section of review
Parking was a bit tighter than expected.
Positive section of review
Perfect location for the town and for the beach. Friendly staff.
Negative section of review
Couldn’t go into the Spa after 10 without paying even though was a hotel guest
Positive section of review
Accommodation was good, clean and good value.
Negative section of review
The information regarding accessing the key was poor. I arrived around 2.30pm but didn't get the code to unlock the box for the key until 6pm. I had an appointment at 4.30 so had to leave and then return to access the room later necessitating an unnecessary and time consuming round trip from central Cambridge and back. I was told I would be able to access the room on arrival. It was annoying not to be able to do that.
Positive section of review
A all round amazing hotel, money well spent.
Negative section of review
No issues
Positive section of review
The best location for Aintree Racecourse.
Negative section of review
The other guests were noisy throughout the night. Not enough staff. Seemed like there was only one person working there and she had her hands full.
Positive section of review
not alot
Negative section of review
no breakfast on offer room dirty, window sill covered in mould sheets torn
Positive section of review
V v good
Negative section of review
V v good
Positive section of review
Nothing
Negative section of review
Unclean, used condom on floor of bedroom, used bedding, used sanitary products left in bathroom, empty beer cans. Property hadn’t been cleaned from previous guests