1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very old quirky building with beams through the room Lovely old fashioned furniture Modern bright bathroom with in bath shower . Plenty of storage and tea/coffe making facilities for Very tasty cooked breakfast Staff were lovely and very helpful
Negative section of review
Room 2 Extremely creeky bed which did disturb my sleep every time I moved Poor lighting in the bedroom compared with the bathroom which made working on laptop difficult. WiFi was hit and miss and often was unavailable. Very high noise levels from traffic outside as the room is at the front with single glazed bay windows (due to age of building ) but some secondary glazing would help. Very noisy when the room next door (in next part of building) used their shower Very narrow steep stairs difficult to carry cases (no lift) which I found difficult to manoeuvre with a gammy knee.
Positive section of review
The walk-in shower as requested. The friendly, helpful staff. The wonderfully peaceful bedroom location (inland view) at the rear of the hotel. Great food, great table service, good range of drinks.
Negative section of review
The only thing that I didn't like was the low-flow shower - a power shower it was not!
Positive section of review
I am a tour operator and always stay at Kingsmills when overnighting in Inverness. We all loved the garden rooms and the breakfasts. I’ll be back with others.
Positive section of review
Good size room, very comfortable and clean. Central location
Negative section of review
Quite warm in the room
Positive section of review
room is clean and decent for what you pay, bed was comfy.
Negative section of review
We travelled to Manchester as a group of three young women, after checking in and being seen entering our room by a group of young men staying on our floor they proceeded to not only knock on our door but try the handle repeatedly over the next couple of hours. There was a QR code on the wall which we scanned to message reception to report this behaviour to which we got no response. We had an event to attend and the knocking etc had stopped so we left for the evening. We were later woken at 2am by the same men knocking loudly, trying to enter our room, asking us to open the door, etc. We immediately called reception asking them to intervene but never really got told if they were going to do anything or not, not particularly reassuring. I’ve stayed here multiple times before and it’s always gone smoothly but this event was quite upsetting and has made me rethink returning.
Positive section of review
Meals were good. Swimming pool was brilliant.
Positive section of review
I liked everything about this hotel
Negative section of review
I liked everything to be honest
Positive section of review
Everything. Staff and facilities
Negative section of review
Pillows are rock hard
Positive section of review
Location. Bed was comfortable
Negative section of review
Condition of the pool changing rooms and jacuzzi not working
Newcastle upon Tyne, United Kingdom
Positive section of review
Location
Negative section of review
Leisure centre was closed although advertised. Facilities need an update for the price.
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