1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved staying here the room was massive the bed was lovely so comfy the pillows ( big thing for me ) were fab had a great nights sleep. The bathroom with bath and seperate shower was great
Negative section of review
Parking was difficult had to park a few streets away must be really difficult in the summer
Positive section of review
Staff helpful, arrived on cycles, no issues with storage Excellent breakfast choice Lovely spa
Royal Tunbridge Wells, United Kingdom
Positive section of review
Price was excellent and the room was up graded! Staff friendly. Location great. Venue lovely.
Negative section of review
There was confetti in the room.
Stansted Mountfitchet, United Kingdom
Positive section of review
Close to airport (but a shuttle is required). Good check in experience Breakfast included
Negative section of review
Rooms and corridors looks like it can be renovated. The shuttle bus to and from the airport costs 4 GBP each adult, and is going every 30 minutes, at least for the time we needed it. Because we were late by a minute at the morning we had to take a taxi, to not miss our morning flight. If being close to airport for early / late flights is important to you, I would suggest a hotel which is in walking distance to the terminal, to save the hassle.
Positive section of review
The staff were very helpful and friendly.
Negative section of review
The room was smaller than we had anticipated with very little space for our luggage.
Positive section of review
Spacious room with sofa and good size tv
Negative section of review
Poor layout of bathroom, very small shower (room for a bigger one) no where to put soap and things in the shower, and odd lighting arrangement (cord hidden behind and door shaving mirror has lights but not working). Living area large but again poor layout (sofa faces away from TV) and particularly poor lighting, especially at the beds where insufficient to read.
Positive section of review
Very clean and value for money
Positive section of review
No breakfasts chef was ill
Positive section of review
Comfortable bed and quiet
Negative section of review
Room was tired, radiator rusted and needed painting
Positive section of review
Staff very helpful