1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I asked for a room with a walk in shower because of my age and mobility. We were given a wonderful room with shower as requested and a sitting area. All very lovely, thankyou We have now been coming here for a number of years and it is always a lovely welcoming place to come to.
Negative section of review
The menu in the sports bar - a little limiting
Positive section of review
Easy to find and small shops and food outlets nearby, so could get something to eat. Close to both bus routes and a train station. Staff were nice and efficient on booking in. The coffee making facilities, milk and cereal in the room were a nice touch.
Negative section of review
My only suggestion would be to have a bin or something in the bathroom for used sanitary products.
Positive section of review
The view from the balcony was fabulous. The apartment was decorated to an excellent standard, it was clean and well equipped.
Negative section of review
We initially had a problem as the keysafe number given was wrong. We were not made aware that the parking outside was via an expensive parking meter
Stratford-upon-Avon, United Kingdom
Positive section of review
Liked the location, lovely staff, and comfortable hotel areas, also beautiful gardens.
Negative section of review
Unfortunately, we had a freezing cold shower for 2 mornings as we had no hot water. The staff did apologise, and it was eventually warm on our last morning...not sure what was wrong.
Positive section of review
The location is very convenient and the place is clean but really basic.
Negative section of review
The beds could be more comfortable.
Positive section of review
Cracking location, lovely staff and overall very happy thanks very much
Positive section of review
Location, good breakfast & room okay
Negative section of review
On third floor & corridors & room very hot. Also noisy extraction fan going from early morning into the evening.
North Killingholme, United Kingdom
Positive section of review
Overall a decent place to stay.
Negative section of review
The quality of the mattress was appalling
Positive section of review
Space in the room, breakfast
Negative section of review
Room was hot, something you do not expect in Scotland 😃
Positive section of review
Great place