1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly and professional staff The Hotel is close to Heathrow Airport My food in the bar was excellent, my husband’s chicken salad was average, prices are as you’d expect near the airport and in quality Hotel. Sadly, the bar is VERY noisy with loud music and lots of voices. I think a conference was underway during our stay and they were enjoying pre dinner drinks. Soft music would make it a more comfortable space. Room was comfortable and clean Very comfortable king bed, high quality sheets, pillows and doona. Decent sized room
Negative section of review
Noisy bar, loud music. Shower over bath, most rooms have this set up, far prefer stand alone shower. Decor is a bit dated
Positive section of review
Beautiful setting. Excellent staff, who all went the extra mile. Lovely comfortable bed. Amazing bathroom. Spotlessly clean throughout. Delicious food.
Negative section of review
N/A
Positive section of review
I like the prompt response to pick my family and I from the airport with their hotel mini bus.
Negative section of review
The little container on the sides of each corner of the passage & reception releasing a smoke like substance. I don’t know if it’s incense or repellent or air freshener. It made us uncomfortable each time we pass. Please what exactly was that cos I asked but wasn’t given a proper answer.
Positive section of review
Beautiful space Very bright Super clean Well equipped
Negative section of review
Nothing not to like
Positive section of review
The way they mixed period features with modern.
Negative section of review
N/a
Positive section of review
Lovely decor, friendly staff, great location
Negative section of review
Our room was way too warm and the windows didn’t open. I’d hate to be in there in summer! Your pillows are like bricks. Most hotels offer a hard and a soft one.
Positive section of review
Room was good but breakfast was excellent
Positive section of review
Location and security was excellent
Negative section of review
Nothing
Positive section of review
Lovely hotel Friendly staff
Negative section of review
We were on the 3rd floor and unfortunately the lift was out of order through no fault of the staff but it was a trek for a 74 year old, not quite 100% healthy man with luggage!
Positive section of review
Location