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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was there, even left us some milk for a coffee. Very cosy and well located. Would definetly stay again! Was clean and tidy. The book of recommendations was very good! Thankyou for having us😌
Positive section of review
Near beautiful walks on coast path. We could take our dog. Central location. Clean and newly decorated room. Female receptionist was lovely and friendly.
Negative section of review
Ilfracombe is weird! Some parts are stunning but the main high street is pretty shabby and some of the folk are odd. Decent coffee hard to find. Good lidl though near the hotel. I would say this is a town to visit for a weekend? Beautiful walks.
Positive section of review
The staff were extremely friendly and helpful. The downstairs lounge is always lovely we have stayed here a couple of times before.
Negative section of review
A couple of things in our room were broken on arrival, the hairdryer had a bad wire in the base of the hairdryer itself and crackled when we turned it on so we couldn’t use it we did notice the pats testing certificate on the plug was out by a year so it didn’t seem safe to use. The tv remote was broken. There were stains which looked like blood on the floor (dark red/brown) and the extractor fan wasn’t working in the bathroom.
Positive section of review
Value for money We was only going to be using the room to sleep because we was at a wedding for the day Communal space was good
Negative section of review
Room smelt of smoke, there was ash in the window sill that hadn’t been cleaned. Smaller than what it looked like on the pictures
Positive section of review
staff was helpful, room was large and comfortable, and in a good location. Having the supermarket very close was also great.
Negative section of review
Second lift wasnt working so took a while to get up and down. Lack of kitchen utensils.
Positive section of review
Warm, comfortable room. Great staff, very helpful.
Positive section of review
Could relax in a true home from home
Negative section of review
There was nothing not to like Some noise from pub below not loud and quickly not noticed and metal staircase to access so not having to go through pub which may impact people with mobility problems
Positive section of review
The locations was perfect
Negative section of review
The check in experience was awful! We were early so expects little wait however as we sat in the lobby every other guest that arrived was able to to direct to their room
Brighton & Hove, United Kingdom
Positive section of review
I loved everything here.
Positive section of review
Hotel was very nice
Negative section of review
People banned the door during the night