1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Maids Head is a real find. It reflects the fine city of Norwich by seamlessly combining an ancient history with a vibrant contemporary feel. Everything exceeded our expectations. Staff were without exception smart, professional,helpful and very friendly a reflection of what must be exceptional management. This hotel has that certain feel that is only there when everything just comes together.and flows.
Negative section of review
Nothing, literally nothing .
Positive section of review
Everything, the apartment was outstanding! huge living room with open kitchen which had everything you could ask for including a massive fridge freezer, bedroom was a great with a comfortable bed and TV, bathroom was clean and modern Could not ask for more
Negative section of review
The only thing was the car parking bay was small, i was right up next to the wall and the person in the next bay was tight over to myside so it was hard getting in and out of the car with the door touching the wall,
Positive section of review
Lovely fresh cooked breakfast. Handy to have s fridge in the room. Location was good for three counties showground. Good parking. Easy to find.
Negative section of review
Room was a bit small, but fine for a 2 night stay.
Positive section of review
The location was lovely. The room was really nice with beautiful setting and personalised notes. Breakfast was awesome.
Negative section of review
I never like leaving after only one night.
Positive section of review
Food was excellent, staff welcoming and couldn't do enough to make our stay enjoyable. Room very comfortable.
Negative section of review
Nothing.
Positive section of review
Newly decorated and neat and tidy. Great location as well as limited parking if your quick enough.
Positive section of review
It was just what we were looking for location for days out.
Negative section of review
After a 2 1/2 hour drive and looking forward to nice cup of tea and sit down, we could not get into the property we were not sent the passcode to get through the door so I rang the number on the paperwork the man that answered was called Jay from the Philippines which he kept saying no Internet, I rang twice then the nice lady from the shop next door, said I can see you are getting a little stressed would you like to put in my Internet into your phone so you can contact the company? They have had this problem before? As soon as we had Internet, Jay WhatsApp the code and location of the key boxes so we could get in. The next day we received an email welcoming from Jay saying in the email the code for the key and where the key boxes were kept, but welcoming us for the next day not the day before. The stay lovely the apartments was lovely, but you really need to sort your welcome letters going forward it’s not much use 24 hours after you arrive.
Positive section of review
Location, cleanliness, grounds, size of room
Negative section of review
Room was above kitchen so woken up early
Positive section of review
Decor, friendliness of staff and location
Negative section of review
Room was next to a generator which woke me a few times (light sleeper) Bar was closed at 10.30 I think our room rate was acceptable for what it was, wouldn't have paid anymore for it.
Positive section of review
Just a great location and easy parking
Negative section of review
Nothing