1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sutton Scotney, United Kingdom
Positive section of review
All the staff were very friendly and approachable. The bed was extremely comfortable! The pool facilities (sauna and steam room) were top notch. Would definitely recommend.
Negative section of review
Would've been great to have a jacuzzi, but it wasn't stated so wasn't expected, but definitely room for one. We also went out for the day and the cleaners left our room unlocked on the latch which we came back to after being out for 6 hours, but the reception was very apologetic.
Positive section of review
The staff are really helpful & friendly. The restaurant/pub area is comfortable and decorated beautifully. The meals were delicious.
Negative section of review
It feels like we overpaid. The room smelled stale and the hotel area clearly hasn't enjoyed as much investment as the foyer and restaurant at the front of the building. For the price we paid, we expected (hoped for?) a mini fridge in the room.
Positive section of review
Dog Friendly - Pawsome…. Grass patch enclosed garden & lovely safe walks for all from the hotel. Yes we will return, again & again.
Negative section of review
Didn’t know there was a fee for having a dog as “charges maybe applicable” hard to find in B.Com advert, yes they do charge £20 at hotel, yes your dog does gets to use a blanket, a bowl & yummy treats. The hotel room was extremely HOT (first week of May) & floors are carpeted so my dog was not comfortable, thankfully the reception sorted a fan - need more fans in hotel or bring your own !!
Positive section of review
The closeness of the beach/sea,nice and cozy,staff bmvery courteous
Negative section of review
Nothing
Positive section of review
Loved everything about our stay, will definitely go back !
Negative section of review
Na
Positive section of review
The place was good and very much what I was expecting
Negative section of review
Two essential things: (1) Do not rely on the postcode to give the address. It took me 45' under the rain to find the apartment. It would be so easy to say that it is the Sirocco building behind the Ocean Grill Restaurant or behind Bacaro! (2) Revise the instructions to get the key. The long, repetitive and winded.
Positive section of review
Very clean, close to city centre, good price
Positive section of review
Good location, short walk to whitby arbor
Negative section of review
Bathroom was cold , also the heating controls weren't easy to use.
Positive section of review
Everything