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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a very nice flat. Good size, comfortable, well equipped, clean, quiet. It was good for our dog, £30 for the four nights was fine. Most of the floors were hard. The location is great: Grass, and promenade and beaches right outside the flat. The Crescent is really quiet. We parked on the road but never had a problem parking directly outside flat for free. We found all the catch up channels and Netflix, Prime on the TV. One evening we came in wet and put the thermostat up for an hour and the flat warmed up immediately.
Negative section of review
There was some confusing paperwork which had to be done before we could have key code. Three times we tried to access the site to add the information (photo ids) and it responded 'Houston we have a problem'. Eventually we attached photos of our ids to an email. We have never encountered this on Booking.com before. We were given no. 6 as the address and spent ten minutes trying to break into the basement flat at no. 6. We couldn't actually find a number on the right apartment block. This is a basement flat. There is a small courtyard for sitting outside but I wouldn't call it a garden and you can't see anything over the walls except sky. The gravel is probably not the best for dogs.
Positive section of review
Located with all of Harrogate's many amenities just a short walk away, the Coach House is nestled between a gorgeous park on one side and a cool and well-appointed neighbourhood (Cold Bath Road). Close enough to town centre to stroll in in a few minutes, but with some local gems right on the door step.
Positive section of review
Lovely and quiet. Close enough to go other places. Clean and really comfortable. Definitely will be back
Positive section of review
Very friendly people at the Guest house. Definitely would recommend looking to stay in Mablethorpe.
Positive section of review
Location and price were perfect, the bed was comfortable and the room was clean
Negative section of review
Could have done with glasses even if plastic and a bottle opener
Positive section of review
Location, friendly & welcoming hosts, variety and quality of breakfasts.
Negative section of review
Stairs/steps - though inevitable for the higher floors and great views.
Positive section of review
Lovely staff Nothing was too much trouble. They were so nice.
Positive section of review
Friendly staff. Brilliant location. Lovely food.
Positive section of review
All the staff were very helpful and pleasant.
Positive section of review
The location
Negative section of review
There was building work outside the hotel no information was on the website informing of building work going on outside the hotel.
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