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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location for visiting Florence Court house and gardens. The walking entrance is directly opposite the cottages. We woke up to amazing bird song as we were so close to the trees. The cottage was well laid out and equipped. It was lovely to have an open fire in the evenings. The Tully Mills restaurant served excellent food and the service was very good.
Negative section of review
unfortunately, the mattresses in both twin rooms were worn out and sagged in the middle, so that you were essentially lying on the bed base. None of us slept well as a result. They need replacing.
Bradford on Avon, United Kingdom
Positive section of review
A wonderfully organised and relaxed place to stay , with welcoming hosts,a great breakfast in lovely , bucolic surroundings… will happily stay again
Positive section of review
Rooms were clean and comfortable. Shower was powerful, staff were very helpful.
Positive section of review
Good location. Familiar - Stayed numerous times before. Nice room.
Negative section of review
Hallway carpets were filthy - full of bleach stains.
Saint Helier Jersey, United Kingdom
Positive section of review
Good pool facilities and sauna, breakfast was also very good.
Negative section of review
A bit of a maze to find my room and lot of different levels to this hotel
Positive section of review
Friendly staff accommodating, good breakfast, pleasant stay.
Negative section of review
Nothing comes to mind, but they did move furniture around early in the morning, which was noisy in our room.
Positive section of review
Sadly only one thing that was liked and that was the shower
Negative section of review
The staff member felt rude and unwelcomed by them there was partying in one of the rooms loud music and arguments the heateri was broken so couldn't turn it off so what was any already hot night was made more uncomfortable and then to find out I overpaid for the room was in and the customer service team found tk be rather unhelpful
Positive section of review
Excellent value for central London
Positive section of review
Location
Negative section of review
No smart tv couldemt watch YouTube or Netflix