1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great, a short walk to restaurants for breakfast and supermarkets. Also walkable to Victoria Street and the Castle. Host was responsive as we arrived late, no problem with late access as you retrieve key from lock box. Very convenient and safe location.
Positive section of review
beautiful place room by beautiful people ,fantastic room no7 with a view of castle & sea ,quiet, peaceful ,comfy bed ,lovely bathroom, with separate bath & shower ,great breakfast ,loved it ,lovely gracious helpful owner and staff
Negative section of review
was all good 👍🏻
Positive section of review
The property was in a stunning location with great views and easy access to local attractions such as Llangollen and the Llandegla Forest. Zoe was very friendly and we even had fresh eggs and fresh milk from the farm
Negative section of review
Nothing, it was great
Positive section of review
Great location ! Very nice staff! Offering welcoming drinks at the reception. Sometimes they forget so ask them. Very clean ,nice rooms in the centre of the city. Can not find one fault.
Negative section of review
Only one thing I would change is the breakfast area. They should have more staff collecting the plates and cleaning the tables from the crumps. Otherwise very good food.
Positive section of review
Nothing we left within an hour of arriving. A broken bed is ridiculous. The bed base was two different bases, two different heights and it colllapsed. We left as not fit for purpose.
Negative section of review
Everything, you expect a room to have at least a bed that was fit for purposes and this was broken.
Positive section of review
Lovely house, amazing views, easy to park. Communication wiht the host was excellent. Facilities were very good. I would definitely stay here agian.
Negative section of review
not applicable.
Positive section of review
The room was a great price, we slept like logs and had what we needed for the night. Costa down stairs was a huge bonus!
Negative section of review
There was one member of staff who wasn't happy and had a I hate my job attitude. There were no tea and coffee facilities in the room. The room was not as clean as it should have been
Positive section of review
Breakfast was great, plenty of choice and as a large group it was nice to be able to sit together.
Positive section of review
Comfortable room. Friendly staff. Good location. Tasty breakfast
Negative section of review
We were disappointed with dinner - burgers and chips very basic for price we paid, not tasty
Positive section of review
Spacious, good location, swimming pool,
Negative section of review
Mattress could be better as little flat