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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This property has everything you need, the separate bedroom, bathroom and lounge/dining was excellent for our family of 3. I had read a lot about the stairs and the small shower, and whilst the stairs are typical England stairs, we didn’t find a problem with them at all. My husband is 6.4 and built like a front row rugby player and whilst getting in the shower was a bit tight he said it was fine once he was in. I found the pressure and heat perfect, and there is ample room in the bathroom itself to dry and change. It is a warm property and the fans provided were perfect. We were there over a weekend after a long flight and didn’t find the noise too bad from the street below, which is only foot traffic so moves on quickly. The couch was comfortable and I used the mattress topper provided. The washing machine combination dryer worked wonderfully. I loved the large rubbish bin in the kitchen. Access was super easy, even after a 14 hour flight and at 10pm in the evening.
Negative section of review
There isn’t much to not love about this property, if I was to change something it would be the pillows are coming of age and are quite flat, but if that’s all I can find then that’s pretty good.
Positive section of review
The location was ideal, we were visiting family in KIrkham. The staff were very friendly and we got clean towels daily and milk and tea bags when we asked for them. The room size was ideal and the WIFI was good.
Negative section of review
The bed was one of the most uncomfortable I have ever experienced, with noticeable springs creating discomfort throughout the night. Additionally, it was quite noisy, which further detracted from the quality of sleep. Another inconvenience was the lack of accessible power outlets near the bed. As someone who likes to keep a clock nearby for checking the time during the night, I found it frustrating that there were only three outlets in the entire room, all located on the opposite side. One was dedicated to the television, another to the kettle, leaving just one spare for charging devices. This made it difficult to charge more than one phone at a time, especially when using the other amenities.
Positive section of review
Good location to be able to walk around Cardiff and down the bay. Staff are always helpful and the rooms are a great size.
Negative section of review
Parking is a little hard if it’s busy. We found it hard sometimes to plug our hybrid in but staff were always helping us out with it.
Positive section of review
Location was good. Walking distance to amenities/ sea front, lovely park ways, & shops.
Negative section of review
Reception, young girl on desk, seemed moody on arrival & departure! Could have made alot more effort in approach. First impressions last!
Positive section of review
room was spacious, bathroom was good, location was excellent.
Negative section of review
the reception was under Maintenace, the rooms are outdated needs major renovations for the value of money. cleaning was not perfect, has skipped a day and sometimes not perfectly cleaned.
Positive section of review
Great location, fantastic view and lovely comfy bedroom
Positive section of review
Location. Right in the heart of the major attractions.
Positive section of review
Everything!
Negative section of review
No lift
Positive section of review
Location
Negative section of review
Parking
Positive section of review
Location
Negative section of review
People Smoking outside smelt in the small stairwell leading upstairs
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