1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was in the annexe, was quiet , clean and comfy. Breakfast was good, buffet style and plentiful Staff very helpful and pub was clean Location very good, right on the harbour front Bar has amazing selection of beers, some great local ales as well
Negative section of review
cannot really fault anything, maybe too many dogs staying at the hotel although it is a dog friendly hotel
West Parley, United Kingdom
Positive section of review
The location was ideal for us. The presentation of the accommodation was lovely and there were some nice welcoming touches provided such as coffee maker with pods, microwave and fridge, chocolates and water.
Negative section of review
The shower tray did not drain out, after running it for 1 or 2 minutes it felt like it was going to overflow so we’d be constantly turning the water on/off. The temperature of the water didn’t seem to correspond with the settings in the shower either. The water at the sink would be warm for the first few seconds then cold. There were a few ants around the sofa / kettle area. This wasn’t bad enough to bother us particularly, but it may bother others. The host gave us a mobile phone number to contact if we had any problems. We txt about the shower tray on the day of arrival. We received a reply saying all the right things, but it took a good 4/5 hours to receive this. Upon leaving we txt about the sink and ants but no reply whatsoever, even a week later.
Positive section of review
Really comfortable.. nearly all staff were accommodating ,polite and helped out as much as they could..its very nice inside..it was very cosy very clean..our room was perfect for us
Negative section of review
Bar closed too early for us 11pm.... we literally were at the bar at.11.02 after our event not knowing it closed at 11 and the way she told us about 3 times even though we had acknowledged her and said this was fine was rude.. we also were told by the same lady that we couldn't use the smoking area later on and that we had to use the street even though it was easily accessible and doors open to it.. we thought how she spoke to was a little rude.
Positive section of review
The location could not have been better. Parking was close by. We were within walking distance to everything. The beds were comfy and breakfast was gorgeous.
Negative section of review
Room was a bit hot when we arrived but a staff member helped turn on the air-conditioning. All was well.
Positive section of review
Lovely comfortable accommodation, generous welcome pack
Negative section of review
The stairs but that was only a problem for us as we have limited mobility
Positive section of review
Breakfast was very good. The room was perfect.
Negative section of review
If I have to come up with something, Wifi (and 4G) signal weren’t great in our room.
Positive section of review
Beautiful position, spacious, airy and clean
Negative section of review
Nothing to dislike
Positive section of review
Good value for money and excellent location
Negative section of review
Hotel needed some updating, we were not given any information about dining, not offered breakfast, some people were in a bar area eating takeaways?
Wotton under Edge, United Kingdom
Positive section of review
Clean and spacious
Negative section of review
Pension my room made a very loud noise and disturbed sleep
Positive section of review
Tea making
Negative section of review
Many stairs