1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location. Ground floor was confortable to get in and out. Lucy was a great host very attentive and polite. Answered all my questions really quick. The staff was nice too. The room was clean. Netflix was great. I would recommend and come again. If some small adjustments would be made, attention to detail then it would be a great place.
Negative section of review
No Iron or board. No international phone socket, The flat looks different then the pictures promoted maybe it could be I was given another room. No safe. No shelves to put makeup and things in the bathroom. Had to use the floor.
Positive section of review
Plenty of choice for breakfast, including a full English. The hotel has a friendly atmosphere. The staff are all polite and helpful including Pail and Vicky, the owners. The rooms are all modern with comfortable beds.
Positive section of review
Delipadated building with newly refurbished rooms and comfortable bed, The location in Stone is perfect for a choice of bars, restaurants, and shops .
Negative section of review
Plumbing in the bathroom is past its sell by date, we were unable to balance the hot and cold water to take our showers.
Positive section of review
Very welcoming and lovely hosts. Large room and bathroom with a great view. Perfect location for visiting fort William and the surrounding area.
Positive section of review
Clean rooms and an excellent breakfast Very nice staff that couldn't do enough for you.
Negative section of review
One of the two beds in the room wasn't comfortable Would benefit from a bath in a family room rather than a shower.
Positive section of review
The staff were really friendly and helped keep our little one entertained.
Negative section of review
The bed was extremely uncomfortable. I barely got any sleep and the walls and divindinf floors were like paper so, could hear other guests talking and moving around. The food was tasteless
Positive section of review
Great for price, but could do with a refurbishment
Negative section of review
Old bath scale, taps ya couldn't tell what temp to go to in shower/bath also in score I accept this for price
Positive section of review
Location decor cleanliness
Positive section of review
No breakfast
Negative section of review
The toilet was dirty.no water and the kitchen gas was not working. No bin in the room
Derry Londonderry, United Kingdom
Positive section of review
Well hotel
Negative section of review
Food