1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was very close to the museums, just walking distance. We weren't looking for a luxury hotel etc. We needed a place to stay one night as a family for a good price in Kensington. Hotel was just perfect for our needs on that day. Staff were very polite and helpful. Made us feel welcome. The room was quite big. In our room we had three double bed and they were quite comfortable. We slept all night trough. Also, there were a small kitchen in the room...
Negative section of review
The smell, there were some kind of smell in the room. But we left the windows open before we went out, when we came back it was quite late in the evening, then the smell wasn't that strong.
Positive section of review
Yvonne is a great host and good communicator. My accommodation was comfortable and relaxing. En-suite single room had everything I needed. Would recommend to anyone and would stay again if I was in the area.
Positive section of review
There was plenty of choice at breakfast, they even cooked all the eggs whilst you waited in the room where breakfast was served. Staff were all polite and helpful. Room was well cleaned .
Negative section of review
Did not realise that dogs could stay in the hotel. We had one in a room near ours but noisy when the owners left it. It wouldn’t put me off going back but I didn’t see it written any where when I booked about dogs being there.
Saint Helier Jersey, United Kingdom
Positive section of review
The accommodation and surroundings are beautiful. The daily breakfast was delicious. All the staff were very attentive, helpful and polite.
Negative section of review
That we didn't get to stay longer
Bourton on the Water, United Kingdom
Positive section of review
Evening meals very good, portions on the small side though. Breakfast very good and good portions.
Negative section of review
Nothing
Positive section of review
breakfast excellent staff superb and very friendly
Negative section of review
bigger bathroom chair in room, bigger sink in toilet power shower would be an advantage.
Positive section of review
The proximity to the theatre
Negative section of review
The room was tired, marks on the furniture, scuffed walls, awful top to desk as seen in photo, skirting board in disrepair. I have taken photos as very disappointed . It was my daughters birthday treat and it didn’t live up to expectations . However staff were excellent and nothing was too much trouble.
Positive section of review
The room was clean,comfy
Positive section of review
Spotless.
Negative section of review
Not quite a "short walk" to the beach at present.
Robin Hood's Bay, United Kingdom
Positive section of review
Location
Negative section of review
Dripping tap in sink, tap on bathroom basin loose.