1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Me and my Mum came for a restful break and that's exactly what we had. The hotel was lovely and cosy and perfectly placed from the train station as that is how we arrived. It was a 30second walk not 2mins as we saw advertised. The walking pack provided was brilliant and we did follow one of the walks through beautiful scenery. The food was sooo good, rather than go out for a meal on the second night we again ate in the hotel and it was good value for money.
Negative section of review
On the first day of our stay, the shower water was scolding hot in where we could not use it but instead used the bath as it had the cold water. It was so hot that the steam caused the alarms to go off! Then we noticed on the second day that we had no water at all and when reported we were informed that maintenance was taking place in a communal toilet. This did not affect us too much as we went out for a walk and on return the water was back on. The hotel is in a quiet location with not much around (which was exactly what we wanted) but might not suit others. Malvern centre is only 5mins away on the train though.
Positive section of review
I rented this for my parents who were visiting Edinburgh. They absolutely loved the property. It's a well maintained and clean period building conveniently located for access into the city centre while being quiet enough to catch a good snooze. My parents said the bed was incredibly comfortable and they loved the shutters on the living room windows.
Positive section of review
Five star accommodation - from a friendly welcome from Simon who provided useful advice on places to eat and pubs to a great room. Large room stylishly decorated with all facilities you would expect, clean and comfortable. Excellent breakfast, plenty of choice and everything freshly cooked. Would thoroughly recommend staying here.
Negative section of review
Only booked for 4 nights would have liked to stay for longer!
Positive section of review
Lovely casual reception lounge where you can sit with a drink and look at the Billy Connolly wall art opposite and watch the world go by. Great central location for everywhere. Everything is very clean and new. Staff are very helpful and the bedroom had everything you could need
Positive section of review
General room condition was OK, fairly happy with the room and the floor we were at. Tea making facilities was adequate the sink area could be little larger but ok
Negative section of review
the room had a continuous buzzing noise all day & night and we never got to sleep. The shower tray was not draining the water and the dirty water was up to my ankle. :(
Positive section of review
The location was superb, and staff were really friendly and helpful.
Negative section of review
All I can think of which has nothing to do with the hotel in itself is there’s a lot of construction work going on out side in to the night so it can be loud, but all you really need is some ear plugs.
Positive section of review
good location, Luvely breakfast and able to bring large dog
Negative section of review
not much
Positive section of review
What a lovely welcome and the room was great
Negative section of review
Nothing
Bury Saint Edmunds, United Kingdom
Positive section of review
WiFi was about the only thing I liked
Positive section of review
It was in a good location for us
Negative section of review
The rooms were small the bathroom was tiny. Hardly enough room for legs while sat on the loo. Nowhere to hang hand towel. Towels on the rack were so high I had to use a coat hanger to get them down building site next to our room
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