1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Colin the owner was very welcoming, and extremely helpful carrying my bags for me. I loved being in the annexe, which was all on the ground floor, so the only steps I had to negotiate were the steps to the front door when I went into the main house for breakfast in the breakfast room. My room was clean and well stocked with useful things. Breakfast was excellent. The breakfast room was well thought out, with a small fridge containing fruit juices and extra milk. There was also a microwave for the guests to use if they wanted. There were even antibacterial wipes on each table. Well done Colin! You thought of everything !!
Negative section of review
There was nothing I didn’t like.
Positive section of review
The host was excellent. Upon check-in, I received a map and clear instructions on navigating the area. They promptly resolved an issue I had, demonstrating great responsiveness and helpfulness throughout my stay. The accommodation was clean and conveniently located for accessing the city via a pleasant walk along the river. Breakfast was also excellent
Negative section of review
The TV had only 4 channels, none of which were BBC. The shower was a bit temperamental. No other issues to note.
Positive section of review
The host was excellent. Upon check-in, I received a map and clear instructions on navigating the area. They promptly resolved an issue I had, demonstrating great responsiveness and helpfulness throughout my stay. The accommodation was clean and conveniently located for accessing the city via a pleasant walk along the river. Breakfast was also excellent.
Negative section of review
The TV had only 4 channels, none of which were BBC. The shower was a bit temperamental. No other issues to note.
Positive section of review
The location was great - exactly where we wanted to be. It is very central with excellent access to the tube and buses. It was a bonus having the park so close. We had to park a ways away as there was no parking in the area.
Negative section of review
It was quite small and there were quite a few stairs.
Positive section of review
The location is excellent. Very central. Nice garden to sit out in and we had the sunshine. Beds comfy and nice bedding Little extras like coffee, T bags, washing powder etc Rooms all a good size
Negative section of review
Only 1 tea towel provided No hand wash in the toilets Needs an oven glove!
Positive section of review
Great location, nicely decorated room and delicious homemade bread for breakfast. The bathroom that we shared with other room was clean and had everything we needed.
Negative section of review
Checking in was from 3pm. We arrived after 6pm and nobody was at home. After a few phone calls the owner arrived. This didn’t bother us as much as the fact that the room wasn’t ready at all. After all day walking (we were doing the Cotswold Way) we had to go outside so the room would be nice and clean for us when we came back. Unfortunately, the only thing that was done was the bed. Dust hasn’t been cleaned for a long time. The room didn’t have a TV but it wasn’t a problem for us.
Positive section of review
Nice place, lucky we had good weather small pool and cafe was open when they had the staff!!
Negative section of review
We had chalet 9 the noise from the pool motor and filter unit was horrendous,day and night.Chickens allowed to wander everywhere which leaves droppings to tread on outside your front door !! Need to keep the door shut as they try and get in! Even worse when you have a dog!
Positive section of review
Breakfast was great. The serving staff were extremely pleasant.
Negative section of review
I did not like where we were sitting. There was lots of empty tables & they sat us right beside the servery area where some staff congregated. Please advise just to seat people away from servery when possible. Thank you
Bourton on the Water, United Kingdom
Positive section of review
Great location, lovely traditional pub
Negative section of review
A bit run down
Positive section of review
Buffet breakfast
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