1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We wrote a really bad review about the service mentioning that the barmaid refused to service us more than once because they have decided to shut the bar before 11:00pm. She was kinda rude and don’t give us any explanation. However the next day we were served by Rathinam and he was simply amazing. Very friendly and kind. He recognized us, and apologised from the night before.
Positive section of review
Great location. Room well appointed. Lovely cafe/ bar area. Welcoming staff.
Negative section of review
The blind didn’t work and the room was very hot. Ideal for one person maybe but felt claustrophobic for two.
Positive section of review
Everything was really good. spacious clean. We could relax comfortably
Negative section of review
The ONLY thing was a smell in the corridor however luckily was not in the room itself.
Positive section of review
Great location, nice bar, good size room, comfortable beds
Negative section of review
The shower water was lukewarm, the shower gel dispenser was empty and the bathroom ceiling had mould on it
Positive section of review
Location, clean and helpful staff
Positive section of review
Extremely nice staff
Negative section of review
*personal preference* late check out should be more than 60 minutes for £20, definitely would have benefited from an extra hour or two sleep *it was also my birthday so maybe I shouldn’t complain about my hangover :) *
Positive section of review
Love the location.
Negative section of review
Old building and family-run business. Ground floor (Reception area, breakfast room, guest’s lounge and rear garden area) are excellent. But rooms still need some updating. Only 1 x power point in room and no tea making facilities in room. But at least the toilet seat/lid had been replaced since my stay in January - when lid kept falling onto my back when using it.
Positive section of review
Good location.
Negative section of review
The family room at level 3 have noisy aircon.
Positive section of review
No breakfast
Negative section of review
Nothing
Positive section of review
Location.
Negative section of review
Too many people