1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It ticked the main requirements of good sized room, comfortable bed, good shower and bathroom facilities, very good breakfast, good evening meals, welcoming staff. Nice facilities in room for tea and coffee making, with daily replenished little treats and bottled waters. Accommodation in all comfortable and well positioned within most sightseeing venues. The Woodside is positioned on a reasonably busy road side,so some traffic noise is evident, but doesn’t really detract from the good points. The quality of the food produce was first class, supplied by a local farm store, the bacon, sausages, black pudding were some of the best I have sampled.
Negative section of review
During our stay the room was remade every day and items replenished apart from our penultimate day, for some strange reason, we were missed. But having brought the matter to the staffs noticed we were straight away given fresh towels, replacement drink items etc for our room. Which was Ok, but to be honest it shouldn’t happen if the management kept their eye on the ball. Another minor thing was we pointed out on our arrival that one of the biggest curtain had unhooked on its main leader ring, which hampered its hanging correctly. This during our stay wasn’t corrected. The house keeping whilst daily visits did miss other small things like ensuring the wash basin was wiped, cushions at times were left on the floor, or back onto the bed dependant on which maid did the room, maybe carpet not hoovered as often as it could of been…… I have to point out these things were something we overlooked as we are easy going, but it is the reason I slightly marked down our top end scores…. If these matters are addressed then it would be 10/10 throughout, without a doubt, as these small things make the difference between good and excellent…..
Positive section of review
Dinner was good. Amanda on staff was amazing. She picked us up from our hike, checked us in and was actually working the bar later. She was so pleasant and made us feel welcome.
Positive section of review
I loved being on the bar for dinner. It is warm, comfortable and even though I do not drink, everyone accommodated my needs perfectly.
Negative section of review
the front desk people were immensely helpful, especially Anne Marie? Marie Anne?-sorry I have forgotten her name exactly. But all could not have been more accommodating.
Positive section of review
Excellent service from check-in, bar food to breakfast. Very welcoming
Positive section of review
Our stay was relaxing and enjoyable Staff friendly and helpful
Negative section of review
Nothing to complain about
Positive section of review
Raj & Lewis were great and got me check in straight away
Positive section of review
Love the location.
Negative section of review
Old building and family-run business. Ground floor (Reception area, breakfast room, guest’s lounge and rear garden area) are excellent. But rooms still need some updating. Only 1 x power point in room and no tea making facilities in room. But at least the toilet seat/lid had been replaced since my stay in January - when lid kept falling onto my back when using it.
Positive section of review
Amazing location
Negative section of review
Bed sheet had a massive stain and the bed wasn’t stable
Positive section of review
Quiet and clean
Negative section of review
Didn’t have a great selection of drinks.
Positive section of review
Location.
Negative section of review
Too many people