1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a very well maintained property near the airport and in a very good neighbourhood. This is its advantages, and it expressed itself in the price, though it is reasonable. I appreciated that the hotel answered immediately after the booking, gave much advice, and informed me about additional services. No matter whether you arrive at the northern or southern terminal in Gatwick, there is a freephone, shared by B&Bs in Horley, and within 15 minutes you are picked up by shuttle. This is not, as I assumed, also shared, but the Corner House's own. It leaves the hotel punctually every half hour. Great service, though now you pay £12 per ride. My room was at the end of the corridor, and I only needed a small one. It was perfectly fine for this one night, and everything is super-clean. I did not use the restaurant or bar, which seemed to be attractive, but pricey.
Negative section of review
This is a Victorian property, and rooms are not sound-proof. My neighbour slammed the heavy doors, and I could hear them plugging in some electric tool. However, most guests have to get up early, so noise stopped some time after 9:30pm, when the restaurant also closes. What the room lacked, and this is a problem in many hotels, is a suitcase bench (it could be foldable, though this can be a health hazard for elderly guests). Most guests in such an airport hotel will live out of their suitcase during the one night before or after a flight and not use the very small cupboard with one high shelf. Currently, they have to leave the suitcase on the floor. There is actually enough space between the bed and cupboard, and it should not costs too much to provide this facility. Also, a desk chair, rather than a small stool, would be good. All these are minor issues and just a recommendation. I would be very happy to book Corner House again.
Positive section of review
Absolutely perfect place to stay! Rooms are clean, beds are super confi, perfect location to have an amazing city break. Car park is secured and good price also. In general, we was max happy with this place and definetely highly recommend to all!
Positive section of review
Great location for Manchester Airport and Ben provided transport to and from the airport which made our holiday stress free. Spacious for the 5 of us. Ben was really helpful and happy to answer my many questions before our stay.
Positive section of review
The amazing view. And also at check-in a member of staff named Jonas whom was very helpful , professional , and provided excellent customer service/care.
Negative section of review
The lack of choice for food at the restaurant but the main issue for me was being woken up at 3am with knocks at our penthouse suite being accused of smoking due to smoke alarms going off! After that I couldn’t go back to sleep as I was on edge and already was made to feel very uncomfortable!
Positive section of review
The place was very dirty full of ants did complain but didn’t get any money back as promised ignoring or emails from myself
Negative section of review
Ants crawling all over the tea and coffee in the morning photos taken in room
Positive section of review
Location Price Staff were welcoming gave accurate information and everything you needed to know
Negative section of review
Shared facilities Room was not particularly warm.
Positive section of review
The Hotel was lovely , clean and great views from the restaurant.
Negative section of review
The reception staff was miserable. When you walked past from coming in or out of the building they don’t speak or even was to acknowledge you. Then the bar area was very small. We went to go for a drink and there was no chairs to sit so we asked if we could go through and sit on the restaurant as it was empty they said we didn’t have a booking we said no so then couldn’t sit there. After saying where could we sit then we said we could sit there for 45 mins maximum. But after being watched when seats became available we moved. Some staff were pleasant but a lot wasn’t.
Market Deeping, United Kingdom
Positive section of review
It was very good in the town, Nice to get a drink and a meal
Negative section of review
When I booked I asked for a room with not to many stairs to climb they accepted my request, but when we arrived they put us in the very top floor with 4 lots of stairs to climb I was not at all happy but I told the girl and she said we are fully booked and could not do nothing about it, it was a really nice room but the stairs were to much, we booked early enough thought they would have saved a room for us, Would stay again but not in room 7
Positive section of review
The location was very good for my requirements
Negative section of review
The very steep stairs.
Positive section of review
The bed, the staff, the view
Negative section of review
Mould on bathroom ceiling/shower
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