1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Offers a unique opportunity to stay in a historic building (the old Speke airport) that has been tastefully remodeled preserving the original design - the vintage posters at reception and the replica planes on the airside are lovely touches. The location is perfect for the current airport and easy to access by train and bus for the rest of South Liverpool. The staff was extremely helpful and both check-in and check-out etc. were a breeze. The bed was comfortable and the windows could open, which is one of the most important things to look out for in terms of health and safety. Overall I was happy with my stay and would return.
Negative section of review
The facilities show a bit of wear. The toilet didn't flush consistently and there were small but persistent noises from the heating system throughout the night. I brought the toilet to attention of staff and confident they will fix it.
Positive section of review
Great location, building has lots of character, comfortable, well fitted out rooms and en suites, good breakfast with plenty of choice.
Negative section of review
Room was too hot even with the fan on constantly and window open. Only had 1 key for our room which was difficult when we wanted to do different things as staying in a group.
Positive section of review
Good location along the bus routes, friendly staff, comfortable beds.
Negative section of review
The temperature of the apartment was difficult to control, and found too warm - needing to use the fan. Reception offered more fans to counter the heat.
Positive section of review
The Hall, the receptionist:D, the interios, and the surroundings
Negative section of review
Maybe the bathroom outside the room, tiny and a bit old
Positive section of review
We liked the staff and the cooked breakfast.
Negative section of review
We found the property a little bit run down not very well maintained especially the outside of the property. When you look at photos of the property it looks maintained. The bathroom was recently renovated but not totally finished with nowhere to put toiletries. It was nice and clean.
Positive section of review
Nicely decorated. Tidy and well thought out
Negative section of review
N/A
Chester-le-Street, United Kingdom
Positive section of review
The room was clean and very comfortable
Negative section of review
Price for food and drink a little expensive
Positive section of review
Lovely bar and restaurant area
Negative section of review
A bit dated
Positive section of review
Everything was fabulous
Positive section of review
Conviniently located
Negative section of review
Tea / hot beverages were always served cold.